IE Issues

[affordableroofing 0]

Hi everyone, I helped a friend build a website for his roofing company. The site looks fantastic (I love Pagelines) except for on old versions of Internet Explorer where it blows out the formatting: http://bit.ly/jIpIYB This is how it looks on other browsers: http://bit.ly/lUFg75 I know old IE sucks. But his customers tend to be older and use old browsers. So I have to find a way to make it work for old IE. (New versions, not a problem.) I don't have any plug-ins (that I am aware of) and have set the Compatibility setting. Can anyone help me?

[Kate 3]

Hi Stephen, Which version of IE are you referring to? Our themes are built to support modern browsers. Can you be more specific about the issues you're having?

[affordableroofing 0]

Hi Kate, the IE issues are with 6 and 7. 8 and up work brilliant. The text is blown out completely. Unreadable. Everything below the blue box header.

[cmunns 16]

This means you are probably using Header tags where they are already being used. IE will render nested header tags in this way. WHP does autoformat some of the fields...check the options and make sure all HTML is closed.

[affordableroofing 0]

Hi Adam, thank you so much for your response. When you say "check options and make sure all HTML is closed," does this mean in the style sheet? What would I look for to know if it's open or closed? A thousand thank you's for your feedback.

[Simon 248]

Stephen I think Adam is referring to HTML validation. The older versions of IE are very picky. http://validator.w3.org/

[Andrew 207]

Yeah, that looks like an unclosed tag e.g. a missing `

` tag Newer browsers self close that stuff.

[affordableroofing 0]

Thanks, everyone, for your feedback. Is this a case where I could engage an expert to make modifications to the code so older browsers can view the site?

[Kate 3]

Hi Stephen, I believe what they're saying is the issue lies somewhere in code modifications you've made. (It could also be content you added.) I would recommend reviewing that before hiring someone.

[affordableroofing 0]

Thanks, Kate. I don't believe I've done any modifications to the code. I will look at the content, though I don't believe I've done anything in that space to contribute to the breakage, either. I like PageLines but this concerns me about using for other projects.

[cmunns 16]

Look at your WHP feature setup...Do you have HTML in the slides? Post an example of what you've entered.

[affordableroofing 0]

With help from Ricardo and Adam, I was able to resolve the issues. Funky HTML in the slide boxes (my bad) and the site is now appearing well in all browsers, including the infamous IE 6.