Blank pages with Platform Pro..

[aemillerco 0]

Hey guys, Really love platform pro... have it loaded up 5 different sites now and it's a great theme. One thing I have noticed though is that I will get random white pages when trying to load both the admin, and the front end of each of these sites. It happens in different browsers, on different systems, and even on different networks. Usually it's the first page loaded, and a simple refresh will load the page correctly but white pages, and pages with only the header loaded are not uncommon since we started using Platform pro. Anyone else experience this?

[cshoffmann 0]

Have not experienced it. Provide a link so I may take a look.

[aemillerco 0]

http://www.ricksheatandair.com/dev/ http://www.cowildlife.com http://www.customseedpacks.com Attached is an example of customseedpacks.com on a first page load. This time it wasn't white, but looks like this instead:

[aemillerco 0]

Lets try that image again....

[aemillerco 0]

Sorry image is so big. Smaller.... maybe delete the big one?

[ricardo 0]

Chris, Next time that happens, check the source and see what's there. Blank (as in white) pages are usually php and/or memory errors. In your case, that looks like the site loaded the files, including CSS, but it's not getting any data from the database server. Ricardo

[aemillerco 0]

Most recent.... it didn't get very far...

[ricardo 0]

This is just the head. The important part is the body. Ricardo

[aemillerco 0]

I know it is, but thats all of the page that loaded. Nothing more after the FAQ menu item.

[aemillerco 0]

Hmm here are my logs. Looks like I need to up the memory limit in PHP!

[06-May-2011 03:43:40] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 78 bytes) in /mnt/target06/338528/577777/www.customseedpacks.com/web/content/wp-includes/formatting.php on line 953
	[06-May-2011 03:43:40] PHP Fatal error:  Call to a member function get() on a non-object in /mnt/target06/338528/577777/www.customseedpacks.com/web/content/wp-includes/cache.php on line 93
	[06-May-2011 03:51:26] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 77 bytes) in /mnt/target06/338528/577777/www.customseedpacks.com/web/content/wp-includes/widgets.php on line 805
	[06-May-2011 04:43:48] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /mnt/target06/338528/577777/www.customseedpacks.com/web/content/wp-content/themes/platformpro/template.branding.php on line 20
	[06-May-2011 13:05:43] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 4455 bytes) in /mnt/target06/338528/577777/www.customseedpacks.com/web/content/wp-content/plugins/all-in-one-seo-pack/aioseop.class.php on line 522
	[06-May-2011 15:28:52] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /mnt/target06/338528/577777/www.customseedpacks.com/web/content/wp-admin/includes/file.php on line 958
	[06-May-2011 16:05:46] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /mnt/target06/338528/577777/www.customseedpacks.com/web/content/wp-content/themes/platformpro/template.branding.php on line 20
	[06-May-2011 16:11:39] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 74 bytes) in /mnt/target06/338528/577777/www.customseedpacks.com/web/content/wp-includes/load.php on line 569
	[06-May-2011 16:57:16] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 78 bytes) in /mnt/target06/338528/577777/www.customseedpacks.com/web/content/wp-includes/cache.php on line 421
	[06-May-2011 17:05:40] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 78 bytes) in /mnt/target06/338528/577777/www.customseedpacks.com/web/content/wp-includes/load.php on line 569
	[06-May-2011 17:13:45] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 92 bytes) in /mnt/target06/338528/577777/www.customseedpacks.com/web/content/wp-content/plugins/post-types-order/post-types-order.php on line 228
	[06-May-2011 17:17:38] PHP Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 78 bytes) in /mnt/target06/338528/577777/www.customseedpacks.com/web/content/wp-includes/formatting.php on line 965
	[06-May-2011 17:17:38] PHP Fatal error:  Call to a member function get() on a non-object in /mnt/target06/338528/577777/www.customseedpacks.com/web/content/wp-includes/cache.php on line 93
	

[ricardo 0]

Ahh! =) Well... before assuming the worse, I would try to debug it by turning off all plugins and see if that changes anything. UPDATE: Solved! =) One question: who's your hosting provider? Ricardo

[aemillerco 0]

We are using Rackspace Cloud Sites..... Thanks again!

[ricardo 0]

You're welcome! =) Ricardo

[aemillerco 0]

Ughhh.... upped the memory limit to 128M and the problem persists. Here is the code loaded most recently on a failed page load. No errors in the log. Last error was 3:45, its now 8:15.

<!DOCTYPE html><!-- HTML 5 -->
	<html dir="ltr" lang="en-US">
	<head>
	<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
	
	<title>Examples | Custom Seed Packs / Packets w/ Your Logo / Message</title>
	<link rel="shortcut icon" href="http://www.customseedpacks.com.php5-21.websitetestlink.com/wp-content/themes/platformpro/core/images/favicon-pagelines.ico" type="image/x-icon" />
	<link rel="profile" href="http://gmpg.org/xfn/11" />
	<link rel="alternate" type="application/rss+xml" title="Custom Seed Packs / Packets w/ Your Logo / Message » Feed" href="http://www.customseedpacks.com/feed/" />
	<link rel="alternate" type="application/rss+xml" title="Custom Seed Packs / Packets w/ Your Logo / Message » Comments Feed" href="http://www.customseedpacks.com/comments/feed/" />
	<link rel="alternate" type="application/rss+xml" title="Custom Seed Packs / Packets w/ Your Logo / Message » Examples Comments Feed" href="http://www.customseedpacks.com/examples/feed/" />
	<link rel='stylesheet' id='admin-bar-css'  href='http://www.customseedpacks.com/wp-includes/css/admin-bar.css?ver=20110325' type='text/css' media='all' />
	<link rel='stylesheet' id='NextGEN-css'  href='http://www.customseedpacks.com/wp-content/plugins/nextgen-gallery/css/nggallery.css?ver=1.0.0' type='text/css' media='screen' />
	<link rel='stylesheet' id='shutter-css'  href='http://www.customseedpacks.com/wp-content/plugins/nextgen-gallery/shutter/shutter-reloaded.css?ver=1.3.0' type='text/css' media='screen' />
	<link rel='stylesheet' id='pagelines-pro-css'  href='http://www.customseedpacks.com/wp-content/themes/platformpro/pro/pro.css?ver=135-05031115949' type='text/css' media='all' />
	<link rel='stylesheet' id='pagelines-stylesheet-css'  href='http://www.customseedpacks.com/wp-content/themes/platformbase/style.css?ver=132-05031115818' type='text/css' media='all' />
	<!--[if IE 7]>
	<link rel='stylesheet' id='ie7-style-css'  href='http://www.customseedpacks.com/wp-content/themes/platformpro/css/ie7.css?ver=1.3.5' type='text/css' media='all' />
	<![endif]-->
	<link rel='stylesheet' id='contact-form-7-css'  href='http://www.customseedpacks.com/wp-content/plugins/contact-form-7/styles.css?ver=2.4.5' type='text/css' media='all' />
	<link rel='stylesheet' id='superfish-css'  href='http://www.customseedpacks.com/wp-content/themes/platformpro/sections/nav/superfish.css?ver=1.3.5' type='text/css' media='screen' />
	<link rel='stylesheet' id='carousel-css'  href='http://www.customseedpacks.com/wp-content/themes/platformpro/sections/carousel/carousel.css?ver=1.3.5' type='text/css' media='screen' />
	<script type='text/javascript' src='http://www.customseedpacks.com/wp-includes/js/l10n.js?ver=20101110'></script>
	<script type='text/javascript'>
	/* <![CDATA[ */
	var shutterSettings = {
		msgLoading: "L O A D I N G",
		msgClose: "Click to Close",
		imageCount: "1"
	};
	/* ]]> */
	</script>
	<script type='text/javascript' src='http://www.customseedpacks.com/wp-content/plugins/nextgen-gallery/shutter/shutter-reloaded.js?ver=1.3.0'></script>
	<script type='text/javascript' src='http://www.customseedpacks.com/wp-includes/js/jquery/jquery.js?ver=1.4.4'></script>
	<script type='text/javascript' src='http://www.customseedpacks.com/wp-content/plugins/nextgen-gallery/js/jquery.cycle.all.min.js?ver=2.88'></script>
	<script type='text/javascript' src='http://www.customseedpacks.com/wp-content/plugins/nextgen-gallery/js/ngg.slideshow.min.js?ver=1.05'></script>
	<script type='text/javascript'>
	/* <![CDATA[ */
	var ngg_ajax = {
		path: "http://www.customseedpacks.com/wp-content/plugins/nextgen-gallery/",
		callback: "http://www.customseedpacks.com/index.php?callback=ngg-ajax",
		loading: "loading"
	};
	/* ]]> */
	</script>
	<script type='text/javascript' src='http://www.customseedpacks.com/wp-content/plugins/nextgen-gallery/js/ngg.js?ver=2.0'></script>
	<script type='text/javascript' src='http://www.customseedpacks.com/wp-includes/js/comment-reply.js?ver=20090102'></script>
	<link rel="EditURI" type="application/rsd+xml" title="RSD" href="http://www.customseedpacks.com/xmlrpc.php?rsd" />
	<link rel="wlwmanifest" type="application/wlwmanifest+xml" href="http://www.customseedpacks.com/wp-includes/wlwmanifest.xml" />
	<link rel='index' title='Custom Seed Packs / Packets w/ Your Logo / Message' href='http://www.customseedpacks.com/' />

[ricardo 0]

Chris, I'm marking this for dev review in the hope someone can help you out. Ricardo

[aemillerco 0]

Seeing this on another site I have launched now.