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cartschris

Could not create directory Error

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cartschris

I'm receiving the following error when trying to install platformpro_dev: Unpacking the package??¦ Could not create directory. /public_html The upgrades folder has the permissions set to 777. I've also tried deleting the upgrade folder, re-creating, and resetting the permissions to 777. I'm running WP 3.1.1. Any suggestions?

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catrina

Try setting the permissions to 644, 640, or 600 instead of 777 to see if that makes a difference in uploading.


Please read the docs before posting. Please do not private message me unless I ask you to.

Designer | Catrina Dulay

Founder | Catrina and Mouse

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cartschris

Setting it to 644 got me past one hump, but left me with the following error: Could not copy file. /public_html/mydomainname/wp-content/themes/platformpro/core/images/admin/pencil-small.png Theme install failed.

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timlinson

Something is fishy with the host server.. directory permissions should be writable upon creation. I'd get an ftp client and just ftp the theme files manually into the wp-content/themes folder.

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cartschris

I contacted my hosting provider today and had them reset the permissions throughout the site. I also re-ran a WP update. I uploaded both the platformpro_dev & platformbase folders to the wp-content/themes folder through my FTP client. When previewing the theme this is what I'm seeing: LCMbC.jpg

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cartschris

Yes. Once it's activated it looks like this. However it does produce another warning in wp-admin:

Your dynamic CSS file is not writable by the server. To fix just change the file permissions of your dynamic.css file to 666, and you'll be all set. After setting your file permissions, hit the save button so your dynamic CSS can be generated. The file is located here: /home/accountname/public_html/websitename/wp-content/uploads/pagelines/dynamic.ss
When I go to the wp-content/uploads/ folder it is empty. There is no pagelines folder, nor is the file dynamic.css.

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timlinson

Which provider is this? I don't know how/why some hosts have it set up where things can't be writable. For the dynamic css, at least you can work around it by turning on this option: PlatformPro > Settings > Misc Settings > Inline Dynamic CSS > Make Dynamic CSS Inline

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cartschris

I'm on a shared hosting account at Inmotion Hosting. After a couple hours talking with their tech support, it's looking like these problems are related to their server and not PlatformPro. They think it's because I'm on a mod PHP server instead of CGI.They're moving my account to a suPHP server (Not quite sure what that is). For right now, I've selected the "Make Dynamic CSS Inline" option", so things aren't looking broken. Thanks for the help.

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