eakanter 0 Report post Posted April 22, 2011 I just spent an hour and a half on the phone with CrystalTech, my webhost, and the technical support guy was convinced the problem lies in EcoPro theme, not wordpress or the server. PLEASE HELP! When I try to access the site I am loading into the backend of my site in the folder: www.urbangleaners.org/wordpress, I am asked for a password. The tech guy said this was because EcoPro was trying to access the FTP, and using the wrong password. I need this to be resolved, and have no idea where in the EcoPro theme to look. Can you please help? Best, Emily at Urban Gleaners Share this post Link to post Share on other sites
eakanter 0 Report post Posted April 22, 2011 p.s. I have tried uploading other themes and none create this issue... Share this post Link to post Share on other sites
timlinson 3 Report post Posted April 22, 2011 All the logos/banners/images and stuff that you set have "ftp" prefixes instead of "http" like they're supposed to. You have to go into the settings and change all of the "ftp://[email protected]" references in your links to say "http://urbangleaners123.org" instead. e.g. this icon path: ftp://[email protected]/wordpress/wp-content/uploads/Picture%204.png needs to look like this instead: http://urbangleaners.org/wordpress/wp-content/uploads/Picture%204.png Share this post Link to post Share on other sites
eakanter 0 Report post Posted April 22, 2011 Thanks for the tip-- how do I do this? I'm an amateur, can you walk me through the steps? Hope it works! Share this post Link to post Share on other sites
timlinson 3 Report post Posted April 22, 2011 Well it's nothing new that you haven't done before. You just have to use the correct paths for the images this go-around. e.g. EcoPro > Theme Options > Header+Nav > Custom Header Image > Full Image URL Basically you'll just go through all your images and replace the "ftp://[email protected]" part with "http://urbangleaners.org" instead. Share this post Link to post Share on other sites
eakanter 0 Report post Posted April 25, 2011 (Duh) thanks!! Share this post Link to post Share on other sites
