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groves

carousel stopped working

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groves

I had 2 different carousels pulling thumbs from posts from designated categories. Now they've stopped working by not showing the thumbs. i didn't alter any of the settings and have checked them all again anyway. Any ideas? www.insidemani.gr

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catrina

Do you have any plugins that you can deactivate to see if the issue disappears?


Please read the docs before posting. Please do not private message me unless I ask you to.

Designer | Catrina Dulay

Founder | Catrina and Mouse

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groves

Hi Catrina I deactivated all plugins as part of the process of making changes to the template set up (which doesn't work unless you do this) but sadly no correction to the carousel issue. Another thing that is happening now is that since adding a carousel to posts pages (with a default category set in Platform), the URL's behind each thumb on the carousel are fine but the images are all of the first post on that page http://www.insidemani.gr/tag/mani-history/ This too obviously needs to be corrected but i can't work out how. mat

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catrina

Try removing one of the carousels to see if the one that remains has any issues.


Please read the docs before posting. Please do not private message me unless I ask you to.

Designer | Catrina Dulay

Founder | Catrina and Mouse

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bonngean

@Catrina, I think it's a bug somewhere because I have the same problem. When I originally created post #1, the post thumbnail showed in my carousel. When I added post #2 and placed a different image for the post, it used the image from post #1 even though it did take you to post #2 when clicked. THEN... I decided I wanted to changed my "featured images" for both posts and did so. Now my carousel shows "no thumbnail available" just like it does for Mat. Seems to me something needs to be fixed in the code... If our carousel are going to be broken just because we want to change an image on a post -- the carousel feature becomes useless to us. --Bonnie P.S. I got so disgusted with trying to fix the issue, I removed the carousel from my pages, which I shouldn't have to do if I want to use it.

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aharon

I'm having a disappearing thumbnail issue to after upgrading to 3.1

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cmunns

There were initial issues with the carousel after the upgrade to WP3.1, but we did address them. Everyone please make sure you are on the latest of PlatformPro

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groves

Adam I am. What to do? Just remove the carousel? This kind of messes up how my site navigates and to be honest, having the carousel option was one of the reasons I went with Platform in the first place. Is there really nothing I can do?

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groves

Hello? Any help out there? PLEASE.

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cmunns

Mat, there is definitely a solution...but pointing potential easy solutions is always first order of business so we can be sure there is a bug somewhere. I think in your case you just don't have thumbnails set to show or didn't set them in the first place. If you click one of the thumbs to go to the single post page there is no thumb...so why would it show in the carousel?

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groves

Adam In the Platform settings I took out the thumb for single post pages (but did not delete the thumb from each individual post). I have changed this back but still the carousel doesn't show the thumbs. I have checked that in the Platform Carousel settings thumbs are set to post images and on this page, http://www.insidemani.gr/the-mani/walks/ that the category slug is set to "walks". Nada. Worked OK a month ago. Thoughts?

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cmunns

You are still using PlatformPro 1.2.3 so you actually haven't upgraded yet to the most recent release 1.3.5

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