Upgrade NextGEN Gallery doesn't work

[red001 0]

hi i am using a demo site and I can't get the gallery to work I go to gallery and get the message below but after upgading it states 'continue upgrade complete' but then go back to gally or roles page and stil get the origianl meeage. i have set up in setting for this under Carousel Settings *********************************** Upgrade NextGEN Gallery The script detect that you upgrade from a older version. Your database tables for NextGEN Gallery is out-of-date, and must be upgraded before you can continue. If you would like to downgrade later, please make first a complete backup of your database and the images. The upgrade process may take a while, so please be patient. Start upgrade now...

[bryan-hadaway 3]

You'd want to report this issue to NextGen support. Thanks, Bryan