Problem with 1.2.2 upgrade

[whatdadizzle 0]

I have tried to upload the new theme but it was missing style sheets...think I messed up somewhere, some how. Anyway, I was told to get FTP, and change the folder name, but I have a Mac and couldn't get it so I opted for Classic FTP. How do I rename the platform folder and reinstall the theme?

[catrina 103]

Have you tried the FTP program Transmit (http://www.panic.com/transmit/)? To rename the Platform folder, double click on the folder name and edit it. Also, to re-install the theme, it's best to start over. Here's documentation that can help you: http://www.pagelines.com/docs/theme-installation

[whatdadizzle 0]

I'm so excited to use the new features, but I think I'm not good enough to fix this issue. I've been looking and searching and basically, I need a video. Searching for the files etc., is difficult.

[kastelic 6]

Try renaming your current theme folder something like "platformpro-old" on your remote server and the upload the new platform pro folder which should be called "platformpro". Then activate it.

[whatdadizzle 0]

This is ridiculous. I tried all of these and even had my host company BlueHost help but nothing has worked. Can one of you compete the upgrade for me, someone from support or something?

[Guest Guest]

I'm sorry you are experiencing frustration, and although providing FTP support isn't necessarily the purpose of this forum, we still want to help our customers with any problem, so bear with us. FileZilla is a good free FTP client for OSX, which you can download here http://filezilla-project.org/download.php After you install it, simply enter in your Bluehost FTP info and navigate to where the theme is located, which is wp-content/themes Then you can right click on your existing PlatformPro folder and rename it to something else, like PlatformOld. If you really want one of the support staff to do this for you, please email pagelines@gmail.com for additional support.

[whatdadizzle 0]

Thanks guys. Problem solved