Box images not appearing in IE7/8

[scottsemple 0]

I've used the Box page template for product pages at http://amblerkids.massivemouse.com/canuck ...but the images don't show up in IE7 & IE8, while all's well (as usual) in other browsers. I haven't changed any code in these templates. Please let me know how to fix. Thank you!

[bryan-hadaway 3]

Yeah, it appears IE is having a tough time loading the images for some reason. Have you tried going to: Custom Code > Include Google IE Compatibility Script? and checking that box? Thanks, Bryan

[scottsemple 0]

Yes, thanks. I ticked that option before I started working with the theme. Any other possible solutions?

[Kate 3]

It seems the issue is with the image itself (in IE7), because if you go to the direct link for the image, it still won't load. Please check out this post, and if that doesn't work, let us know and we can go from there... http://www.pagelines.com/forum/topic.php?id=4676

[scottsemple 0]

Solution: # Remove all non-alphanumeric characters from the file name. (Use numbers and letters only; no spaces, etc.) # Use www.picnik.com, resize image to necessary size (chosen in theme settings); # Use www.smushit.com to optimize the image file for the web. The first step is probably the key one, but the second two are good practices anyway.