Adding ClickTale Code

January 24, 2010

Hello, I'd like to add ClickTale into my site (using WHPro) but I'm not quite sure where to insert the code. They have a WordPress Plugin to do it automatically, but it's not working with the latest version. The instructions for the first piece of code say:

Copy this code after the <body> tag at the top of your web page

The code is:

<script type="text/javascript"> var WRInitTime=(new Date()).getTime(); </script>

For the second chunk, it gives instructions to:

Copy this code before the </body> tag at the bottom of your web page:

The code is:

<div id="ClickTaleDiv" style="display: none;"></div> <script type="text/javascript"> if(document.location.protocol!='https:') document.write(unescape("%3Cscript src='http://s.clicktale.net/WRb.js' type='text/javascript'%3E%3C/script%3E")); </script> <script type="text/javascript"> if(typeof ClickTale=='function') ClickTale(35811,0.33,"www"); </script>

I'm not sure if there is a way to put this in through the front end, or if I need to use the editor. If editor - which file? Thanks for your help. David

January 25, 2010

Hi David, Please see the following link for tips about manual installation of ClickTale code in WordPress-powered websites: http://wiki.clicktale.com/Article/WordPress_integration#Manual_Installation. Please note the installation of the WordPress plugin must be done manually and not via the uploader. If you have further problems you're welcome to contact us on the ClickTale Support forums.

January 26, 2010

Hey David, let me know if you need some help.

Adding ClickTale Code

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