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By gstrahle+
I have a client of whom has taken un-authorized copy of my pagelines installations, configs, and licenses and placed on new server un-accesable to me. I do not want this client using any part of my page lines membership and products.
Please help me figure out how to de-activate the membership connection and license usage for their site.
Thanks,
Gary
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By ppotent+
All of a sudden, my account is on hold, and my order from jul 2016 says that it's failed. What's the best way to contact the pagelines account folks?
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By Rob Thomas+
I seem to be having some problems with a multisite I have hosted on DO. I was unable to upgrade any of the plugins or add any new sections, etc. This has been going on for several months now. I get an error "The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature"
There is only one site that is using Platform 5 on this Multisite, but, of course, you have to have the primary hosting site activated, as well, in order to perform the updates. I tried refreshing my account and that did not work. When that did not work, I tried deactivating (removing) my account on the primary site on the Multisite (and then was planning to reactivate it to see if that would fix the problem). When I attempt to reactivate the site with my account, the following error is returned:
{"success":false,"data":"Too many redirects"} so, yay, I seem to have just made things worse.
is it possible Wordfence is causing the first error? I have since deactivated it, but since I can no longer link my account in PL, I cannot test that out.
I have two other sites on other servers and I am not having this issue. It is only on my DO server.
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By micstepl+
I copied an existant install
to a new sub-directory on the same domain all WP & Plugins + new DB Strange to update plugins happened.
Based on that I disconnected my account & tried to reconnect. I CANT and get this stupid message is there a problem with your servers? or something esse?
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By dahulu+
Hi
I can't find the DMS2 file in my download section anymore (pagelines/my-account). I need the framework for a new customer project.
I wrote an email to the support last week, didn't receive any answer...
Please help!!!
Greetings from Switzerland, Christof
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