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petere21

I vcannot activate PRO licence

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petere21

After activate new web site

I had several licences for use but system show me that I have no licence 

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chrisayers

If you log into the PageLines main site and navigate to your profile, you can view all the domains you have used activations on and edit if needed.

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petere21

Platform 5
You don’t have any Pro licenses.
Purchase one to unlock pro access & support

Going pro is easy…
Purchase a Pro License
Once you purchase you can pro activate your site(s) in your WordPress admin.

 

????  WHAT IS IT I PAY YOU SINCE 2011 MONTHLY IT IS SOM JOKE?

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chrisayers

I do not work for PL, just a long time customer like yourself. I recently had an issue in my settings as well, Ed was able to get it sorted for me. Hopefully it will be the same for you. 

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petere21
Does this forum live?
 

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edgarcheverier

Hi Peter!
Under this account ertl@ertl.sk, I can see a that it's pending  a payment from February 6, 2018.

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petere21

Sure I saw it today ed, validity of card was finished on february and bank gave me a new one

BUT

 No one from accounting or support informed me about this problem. 

 I use Pagelines account very very occasionally last time. Because of the fact that in last two years I didnt found any argument to come in. Any new module or serious upgrade of pagelines, support as is, we spoke about in discussion before. When we made first contract pagelines promised every month something new, new modules, best framework for WP,  priority of support, etc but reality now is strongly different, as you know. 

 I have just pay every month PRO membership for years but  (except of new website) I have no occasion to visit Pagelines account. Pagelines from my point of view looks like ghost project.

 Anyway I am your grandfathered and loyal client since 2011.

 I expect - If you have any problems – that you let me know about it, begore killing my licenses without any reminder,

 It is not very serious for long term and loyal customers.

 At a moment I assign new card and I expect If you have any problem in future, you will let me know about it.

Other way I expect some value also from Pagelines side. If no new work, no new elements, uprgades, at least quality support and communication

Peter

Please let me know what now. If I have to find other solution.

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edgarcheverier

I understand your point Peter, and I apologize for the issue, the problem with the payment method is that it's an automatic system, anyways this is my personal email: edgarcheverier@gmail.com, if you have any problem like this one again please send me an email there.

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petere21

Ok i made new payment manually it is work again

 

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