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flourishdesignstudio

Wordpress Multisite - Editing Network Admins/Users

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flourishdesignstudio

We recently ran into a problem with your PL Platform 5 plugin in our Wordpress Multisite installations in which we are unable to edit network users (such as making an admin into a super admin or changing their user dashboard colors preferences) while your plugin is activated. The problem doesn't present when we deactivate Platform 5 so anytime we need to add a super admin we need to turn your plugin off and then n again after the changes are complete.

Just thought we would mention it in case this is something you can fix or if anyone else is having this frustrating problem too.

Thanks!

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edgarcheverier

Hi!

Thank you for reporting the issue.

Is this problem happen, even without external plugins? could be a conflict with another plugin.

 

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flourishdesignstudio

I had this happen on two separate sites that were different Wordpress mutlisites (thus needing to create super admins). In both cases I did troubleshooting to determine if it was a theme or plugin issue and on both installs I would disable all plugins and then test it by turn each plugin on or off to see if setting changes could be changed. For both sites Pageline Platform 5 was the only plugin that interfered with the admin changes.

Does that help?

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edgarcheverier

Yes of course,

I will comment this to the developers,

Thank you very much! 

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