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Scott93105

Media Library will not load

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Scott93105

The Media Library will not load.  I can upload a new image, or manually enter the URL to an image, but can not select an existing image from the Media Library.

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edgarcheverier

Hi, 

What happens when you select a photo from your Wordpress library?

Can you put a screenshot of the problem and your URL? 

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Scott93105

That's the problem... the media library will not load to select a photo.

Sorry, I can't see how to upload a screenshot here?

 

 

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edgarcheverier

can you try to disable all external plugins, and verify that you do not have errors in the console?

to upload the screenshot, you just have to attach it in the conversation. 

Can I have also the URL of your website ?

Thank you 

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Scott93105

Thanks, I got it working - somehow?

I'm not sure what the actual fix was...  I deleted the entire staging area (WPengine hosting), recreated the staging area, being sure to include 'staging' in the url path, connected the PL account, and it works now.  Saving is still spotty and I have some other issues, but I'll start another post :-)

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edgarcheverier

Awesome! I'm glad that it could be solved :) 

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