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Alfonso

Issue Connecting To Account In Wordpress

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Alfonso

I have downloaded the plugin and activated it. I am trying to connect to my account within Wordpress and it is not updating and just quickly refreshes to the same screen, requesting you to connect. I am logged into my account while logged into Wordpress. Any recommendations? 

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edgarcheverier

Hi,

Try to logout from WordPress and login again.

Could be an update from WordPress.

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Alfonso

I logged in and out, cleared cache and cookies... still not connecting. 

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edgarcheverier

So in here: https://cl.ly/323e0a2O3B0Q nothing happens when you enter your user and password? 

1.- Deactivate all the other plugins, to check if is not a conflict.

2.- Try to use it in Chrome is you are using Safari or any other browser.

3.- Check if you have any errors in the console.

4.-This problem could be also because your host have a security block on connections, make sure you don't have an issue with your host. 

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Alfonso

Yes, that's where I can't log in.

 

Thanks, I tried 1-3 and still didn't work. I'll have to call my hosting provider and hopefully they can help.

 

Thank you! 

 

 

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