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Michael Kummer

Non-existent support from PageLines staff

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Michael Kummer

Hi fellow forum members,

Is it just me, or has the PageLines staff gone dark? I have multiple open threads with zero response and some have been open for months. As a paying customer, that is pretty frustrating. Does anyone else has made the same experience? Any suggestions on how to get support here?

Thanks

Michael

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edgarcheverier

Hi Michael,
I'm helping now with the technical support in the forum, I'm trying to catch up on all the publications of the last months.
Please let me know how can I help you.

Edgar Cheverier
Best Regards!

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Michael Kummer

Hey Edgar!

Good to hear from you! I have the following issues open:

 

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edgarcheverier

Hi Michael,

Great, I'm going to look at them today, sorry for the delay.

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Michael Kummer

Hi Edgar - do you have an update for me?

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edgarcheverier

Hi Michael, 

I'm searching, with the developers the bug in the MagX plugin, As soon as I have the solution I will write you.

thank you for your patience Michael.

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