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Steve Webb

DMS EDITOR NOT WORKING - URGENT!

By Steve Webb+, in DMS & Legacy Products

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Steve Webb+    1

Steve Webb
Posted

I am having an issue with DMS editor not loading.  Just keeps spinning and spinning.

Have tried several things - Logged in and out, cleared cache, deactivated all plugins, but the issue persists.

I even had our host restore from a backup a few weeks ago, when I know it WAS working, as I edited a text box on the homepage.  The restore from backup didn't help either.

Also, the front end of the site shows that the site is framed, or boxed now (whatever you call it), instead of full width as it was previously (last week).

Dev console shows that there are php errors in Google maps - file is attached.

Can someone please help?  Not sure what else I can do here...

Thanks in advance.

-Matt

Screen Shot 2017-08-22 at 4.20.56 PM.png

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alisamski+    9

alisamski
Posted

Steve, just following... this has happened to me back in April... there was no developer help here on the forum... still no resolve...

UG.

My thread too...  

 

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Steve Webb+    1

Steve Webb
Posted

@alisamski

Yeah it's been pretty frustrating.  No help really at all.  I have conceded and am rebuilding the site. 

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edgarcheverier+    26

edgarcheverier
Posted

Hi Steve, There is a conflict with the newest WP version and DMS. DMS is old code, so we recommend you upgrade to the Framework Theme or another PL5 based theme. If you can't, we recommend using WP 4.7.X, but we're going to look into a patch. 

Best regards!

 

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alisamski+    9

alisamski
Posted

Just an FYI.. I actually was able to rebuild the page. We have made it a habit of saving unique pages as its own template.

I was able to create a new page.. and load the template associated with the page. I had text sections copied and just pasted in the main content area.

Any sections like widgets would just be re-selected. as the editor would work again.

This worked on several sites.

 

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