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roryorr

Woocommerce images disappeared using Platform 5

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roryorr

Hey guys, recently added Platform 5 to our site and the images for each product have now disappeared e.g. https://gctea.com.au/product/sleep-tea-organic/

It's still pulling those sections from the WP content loop. If you could let me know how I fix it that'd be appreciated.

Cheers!

Rory

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Ray

Hi @roryorr

I see you're using the content extension on this page. Try deactivating ShopLines or QuickShop if you're not using it on your layouts.

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roryorr

Yes I had activated QuickShop so I could have a play around with it on a demo page before activating on my main shop. Is that not possible?

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Ray

is ShopLines active as well? take note that these 2 extensions can't run at the same time since they're both WooCommerce dependent

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roryorr

No just Quickshop, I hadn't installed Shoplines therefore there shouldn't have been any issue, is that right or am I missing something?

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Ray

are all your plugins updated?

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roryorr

All of the Pagelines plugins are. There was a Woocommerce recent update which has been updated now. 

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roryorr

Yes but the photos started appearing after I turned the Quickshop plugin off and before I updated Woocommerce so it must be to do with Pagelines plugins not Woocommerce right?

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Ray

Try activating QuickShop now that you've updated WooCommerce. Let me know your results

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roryorr

Same problem unfortunately. Reactivated Quickshop and the images disappear. Deactivate it and it works fine. Must be a bug with Quickshop.

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