problem with header and footer

[romanondrasek+ 0]

hi all, I have some trouble using PL5 on my site. 
I used plugins for event calendar (event on) and plugin (timetable responsive scheduler for WP) for schedule (classes) in the gym.

The problem is, that post from this 2 plugins are shown without menu in header and footer. (I setup header and footer) in the page editor for all type of page. 

When I create a lesson, it creates posts with slug (I have a slug "lekce" & event for events).

I try to edit the post with PL editor, but editor is not opening on the post.

Do you have some idea where should be some problem? Thanx so much.

here are links for the sites :

site with schedule :

http://www.myfit.cz/rozvrh/

site of one of the class (pilates)

http://www.myfit.cz/lekce/pilates/

site with calendar :

http://www.myfit.cz/kalendar/

7 side with one event from the calendar :

http://www.myfit.cz/event/pilates-instruktor-akreditovana-licence/?ri=1

when I have my site on DMS2 it was working :-(

 

 

[Simon 248]

Please use the platform plugin in the right folder

http://www.myfit.cz/wp-content/plugins/pl-platform-4/engine/ui/js/site.js?ver=d08f9b

pl-platform NOT pl-platform-4

 

Also you are using a very old version, if you put the plugin in the right folder then wordpress will serve you updates, there have been over 20 since your version.

[romanondrasek+ 0]

hi Simon, thanx for the answer.

I instaled plugin from WP admin site and in the list of plugins I have PL5 and version  5.0.136, which is the last version? Also will change the fold on FTP and will see if it will help. 

thanx 

Roman

[Simon 248]

It matters not how you installed it, the folder name is wrong. WordPress uses that folder slug to fetch updates for plugins and themes, use a non standard slug and you get no updates. Its the same for all plugins and themes.

Latest version is 5.0.152 https://wordpress.org/plugins/pl-platform/

[romanondrasek+ 0]

OK, Now have last version and right name of the folder but the problem is still . Some idea now?

[Simon 248]

OK.

Unless you are using DMS please deactivate the dms pro plugin.

Go to the wp-admin PageLines settings page, click advanced then enable the footer scripts checkbox.

[romanondrasek+ 0]

Ok, done. still same.

& When I click on the page editor icon, is going back to home page. What else can do?

[Simon 248]

ok submit a support request, top of page, include admin user/password and i'll take a look

[Simon 248]

We got some sort of message in support, a password change perhaps? No idea its all in polish i think but theres no login details there.

[romanondrasek+ 0]

I just generate new past for you account,

I sent you all details by : https://forum.pagelines.com/contact/

maybe better to send by mail to [email protected]

[Simon 248]

OK got the login.

Just to rull out the obvious can you please deactivate all plugins you are not using.. 

pagelines updater for dms for example..

couple of other plugins for dms.. 

you're not using dms

Looks like you installed about 15 plugins for pl5, are you using them all?

Get it to bare minimum.

Also, please send me a copy of the two event plugins you have installed, they are premium plugins I have no access to the code to test localy.

[romanondrasek+ 0]

Hi, I deactivated some of these plugins and I'm sending you now by mail zip file with this 2 plugin (event on and timetable). thanx 

[Simon 248]

What email address did you use? Havnt recieved anything yet.

Feel free to use [email protected]

[romanondrasek+ 0]

Hi, do you have my mail with the plugins? Some news? thanx 

[Simon 248]

Yes, will be looking at it later today thanks

[Simon 248]

Possible fix:

Please add the following to your THEME functions.php file.

add_action( 'eventon_after_main_content', 'pl_get_footer' );

 

[romanondrasek+ 0]

Just add this into the theme functions file and seems is ok : C here : http://www.myfit.cz/event/pilates-instruktor-akreditovana-licence/?ri=1 just can't see the google map there :-( but header and footer are there Same problem have with this schedule plugin : http://www.myfit.cz/rozvrh/ when you click on the walking for example : is without header and footer :-( I'm not developer, just user so is difficult for me sometimes understand , but I know that on DMS 2 was everything done with this pages from this 2 plugins …. Thanx for help Roman

[Simon 248]

DMS2 was a theme, Platform5 is a plugin. The plugin you are using uses exactly the same template load method as Platform5 as such there is a clash.

I found that filter to force the footer in the 1st plugin, the 2nd does not have the same filter.

Sorry but thats all we can do. We cannot change the template system now it would affect 1000s of users and break a lot of sites.

[romanondrasek+ 0]

Hi Simon,

thanx for the answer. So there is no way to fixed it? :-(  Thats not good for us :-(

I understand that you cannot do a big change because of many users, but still hope that will be some way. I just need on this sites with class information also header and footer , nothing else ... 

Thanx once for help, hope will be possible to find way how to do it, because in this case I have thing about 2 ways - change plugin with schedule - but should be same problem like now or change theme & Back to DMS is nit good idea ...

Roman

[romanondrasek+ 0]

One think - it seems, that the header is there on the site from the plugin, but is not possible to see it. When I move a cursor to the header was possible to click on the menu links. 

 

[Simon 248]

As i said in one of your tickets, yes the header is there, the reason it isnt viewable is the javascript that powers PL5 in the footer is not loaded, so the page isnt rendered properly.

[romanondrasek+ 0]

OK, is there a chance to do something to be able to have at least menu to be able to go back to other pages or home page? Because also page editor is not working on this pages so I'm not able to change the site ... Thanx

[romanondrasek+ 0]

Hi again. here is answer from Quanticlabs support about the problem with page. I still don't know what to do to fix this problem , could you pls help me what to do with this :

classes page are controlled by event-template.php plugin file, you can copy it from the plugin directory to your theme folder and then modify it.
If the Pagelines platform 5 plugin requires custom JavaScript to be loaded, then it can be inserted directly in this event-template.php file. You don’t need to worry about the plugin update to override this, because the file will be loaded from your theme directory.
I’m not familiar with Pagelines platform 5, so their support would need to provide the necessary code that should be inserted in the template file.

 

thanx SO MUCH, Roman

[romanondrasek+ 0]

Hi, some idea what should help? It seems that will be possible to fix this issue , but I don't know what code insert into event-template.php file to fix the java . Thanx for the help and answer.

Roman

[romanondrasek+ 0]

Hi again, I asked Quantyclabs what code should fix problem with the header and here is the answer : 

Hello,
the code should be provided by the author of Pagelines platform 5, I never tested this plugin, so I also don't know which code should be used.
Regards
 

So could you pl help me with this? If is necessary I can send you the timetable plugin or just the template file.

thanx

Roman