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kdemming

Word Press login not working

By kdemming+, in DMS & Legacy Products

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kdemming+    1

kdemming
Posted

I have two sites that are getting the same error when I try to login. I type wp-admin after the domain and I am getting an error message for both sites. 

www.868change.com

After I login to http://www.bstudioproject.com/ to edit on pagelines, I am getting blank screen. 

 

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Simon    248

Simon
Posted

its a 500 error. 

You need to turn on wordpress debugging.. open wp-config.php and look for WP_DEBUG set false to true and save the file.

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kdemming+    1

kdemming
Posted

I found the files and replaced them but still getting the same error. 

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Simon    248

Simon
Posted

i just went to your site wp-admin and got the login page as expected, i guess you found the issue and fixed it?

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kdemming+    1

kdemming
Posted

Nope still not working see attached image for 868Change 

For the bstudioproject I am getting a blank screen after I login and try to visit the page. 

 

Screenshot 2016-02-26 09.37.58.png

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Simon    248

Simon
Posted

Oh i was looking at the other one.

did you enable debug on that one? Check the server logs.

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kdemming+    1

kdemming
Posted

I enabled debug on both of them and no change. 

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Simon    248

Simon
Posted

You need to check the error logs. The errors will be revealed there. If you dont know how to find the logs then ask your host.

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kdemming+    1

kdemming
Posted

There are lot's of them. I just do not now how to make sense of them. 

here are the error logs for 868Change: 

[Sat Feb 27 06:05:28 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/868change/wp-content/themes/dms/js/parallax.js, referer: http://www.868change.com/
[Sat Feb 27 06:05:28 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/868change/wp-content/themes/dms/sections/navbar/navbar.js, referer: http://www.868change.com/
[Sat Feb 27 06:05:28 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/868change/wp-content/themes/dms/js/pl.common.js, referer: http://www.868change.com/
[Sat Feb 27 06:05:28 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/868change/wp-content/themes/dms/js/script.fitvids.js, referer: http://www.868change.com/
[Sat Feb 27 06:05:27 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/868change/wp-content/themes/dms/js/script.waypoints.js, referer: http://www.868change.com/
[Sat Feb 27 06:05:27 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/868change/wp-content/themes/dms/js/script.viewport.js, referer: http://www.868change.com/
[Sat Feb 27 06:05:27 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/868change/wp-content/themes/dms/js/script.bootstrap.min.js, referer: http://www.868change.com/
[Sat Feb 27 06:05:27 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/868change/wp-content/themes/dms/js/script.easing.js, referer: http://www.868change.com/
[Sat Feb 27 06:05:27 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/868change/wp-content/themes/dms/js/script.resize.js, referer: http://www.868change.com/
[Sat Feb 27 06:05:27 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/868change/wp-content/plugins/pagelines-poppy/formalize.min.js, referer: http://www.868change.com/
[Sat Feb 27 06:05:27 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/868change/wp-content/plugins/pagelines-poppy/script.js, referer: http://www.868change.com/
[Sat Feb 27 06:05:27 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/868change/wp-includes/js/wp-emoji-release.min.js, referer: http://www.868change.com/
[Sat Feb 27 06:05:25 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/868change/wp-content/themes/workspace/sections/quotes/royalslider/jquery.royalslider.min.js, referer: http://www.868change.com/
[Sat Feb 27 06:05:25 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/868change/wp-includes/js/jquery/jquery.js, referer: http://www.868change.com/
[Sat Feb 27 06:05:25 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/868change/wp-includes/js/jquery/jquery-migrate.min.js, referer: http://www.868change.com/

Here are the error logs for www.bstudioproject.com

[Sat Feb 27 04:45:19 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-content/themes/dms/dms/js/script.flexslider.js, referer: http://www.bstudioproject.com/contact-us/
[Sat Feb 27 04:45:18 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-includes/js/wp-embed.min.js, referer: http://www.bstudioproject.com/contact-us/
[Sat Feb 27 04:45:16 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-content/themes/dms/dms/js/script.fitvids.js, referer: http://www.bstudioproject.com/contact-us/
[Sat Feb 27 04:45:15 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-content/themes/dms/dms/js/pl.helpers.js, referer: http://www.bstudioproject.com/contact-us/
[Sat Feb 27 04:45:15 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-content/themes/dms/dms/js/pl.common.js, referer: http://www.bstudioproject.com/contact-us/
[Sat Feb 27 04:45:14 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-includes/js/wp-emoji-release.min.js, referer: http://www.bstudioproject.com/contact-us/

media/
[Sat Feb 27 03:57:01 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-includes/js/comment-reply.min.js, referer: google.com
[Sat Feb 27 03:57:01 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-content/plugins/akismet/_inc/form.js, referer: google.com
[Sat Feb 27 03:56:56 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-content/plugins/formidable/js/formidable.min.js, referer: google.com
[Sat Feb 27 03:56:52 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-includes/js/jquery/ui/tabs.min.js, referer: google.com
[Sat Feb 27 03:56:52 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-includes/js/jquery/ui/widget.min.js, referer: google.com
[Sat Feb 27 03:56:51 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-includes/js/jquery/ui/core.min.js, referer: google.com
[Sat Feb 27 03:56:28 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-includes/js/wp-embed.min.js, referer: google.com
[Sat Feb 27 03:56:28 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-content/themes/dms/sections/flipper/flipper.js, referer: google.com
[Sat Feb 27 03:56:28 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-content/themes/dms/sections/flipper/touchswipe.js, referer: google.com
[Sat Feb 27 03:56:27 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-content/themes/dms/sections/flipper/caroufredsel.min.js, referer: google.com
[Sat Feb 27 03:56:27 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-content/themes/dms/dms/js/script.flexslider.js, referer: google.com
[Sat Feb 27 03:56:26 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-content/themes/dms/dms/js/pl.common.js, referer: google.com
[Sat Feb 27 03:56:26 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-content/themes/dms/dms/js/script.fitvids.js, referer: google.com
[Sat Feb 27 03:56:26 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-content/themes/dms/dms/js/pl.helpers.js, referer: google.com
[Sat Feb 27 03:56:25 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-content/themes/dms/dms/js/script.bootstrap.min.js, referer: google.com
[Sat Feb 27 03:56:06 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-includes/js/jquery/jquery-migrate.min.js, referer: google.com
[Sat Feb 27 03:56:05 2016] [error] [client 162.144.193.119] (13)Permission denied: file permissions deny server access: /home/villagj4/public_html/bstudioproject/wp-includes/js/jquery/jquery.js, referer: google.com

 

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kdemming+    1

kdemming
Posted

I managed to fix bstudioproject, but I still cannot login into www.868change.com from wordpress. 

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Simon    248

Simon
Posted

At a guess Id say either you or your host installed some sort of security plugin.

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kdemming+    1

kdemming
Posted

Simon I still have not been able to fix these sites and I am really stuck here. Since the screen is white I can't even do anything except from the cpanel. What else can I try. 

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