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Rashida

Desparate - Cannot locate Legacy plugin

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Simon

That isnt an error message, its just a suggested plugin.

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Rashida

Thank you for your reply

 

Semantics aside, I would like to follow the suggestion and download this plugin.

Is this still available?

Should I ignore the suggestion?

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Simon

If you own DMS and have an active licence, you should find the plugin in your members area.

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Rashida

Simon, I truly don't want to pester you. The DMS2 license was purchased by a former employer and I never understood it to have a limitation.

I've logged into https://www.pagelines.com/my-account/. There is no option specifically called "members area" nor "My downloads"

I'm confused by your short responses. Do you need specific information in order to help me locate this plugin? I have an order#

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Simon

Sure if you have an order ID please tell me the order ID and I will see if it is still working

Im afraid we cant transfer licences though if someone else bought it

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Rashida

I know they switched to Squarespace a long time ago, the employer may have thought this was fine & did not notify me of this policy. I will plan on switching to Squarespace as well. Thank you for your time in helping me solve this mystery Simon. Best of luck to your team.

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