Pro Tools Activation Not Working

[paulweller84+ 0]

Hi,

I've just set up a new WP site and tried to activate the Pro Tools, but when viewing the site it states I am using DMS basic and should upgrade to Pro. When I click the activate button nothing happens. I have checked the Dashboard, Pagelines Licences and the Key has been added. Can't see where I am going wrong here. Any help would be much appreciated!

Paul

[paulweller84+ 0]

Same problem again. Just set up another site and having the same issue. Not sure how I managed to fix this last time but I'm not keen on just trying and trying until I get lucky. 

I raised this issue on 14th December and had no reply. Can someone please tell me where I'm going wrong with this? It's not due to a plugin compatibility issue or anything as its a new site. I am just trying to activate the product I've paid for.

[Simon 248]

Please provide a URL so I can see what versions you are using