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micstepl

no access to Extensions

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micstepl

tried to install the BETA ... it worked, but:
- cannot install framework
- cannot install PRO extensions
- cannot install FREE Extensions
- I cannot Inntal ANY Extensions!

ERROR MESSAGE: Always get the message eg. for boxes
- install Plugin: Boxes 5.0.4
- install Framework: PageLines Framework is optimized for use with PageLines Platform. Inntal Framwork →
- download Installation package http://deploy.pagelines.io/build/pl-section-boxes.zip…
- download failed. Fortbilden
- More PageLines Extensions →

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Simon

Is this a local server?

Is there a firewall blocking downloads?

Are you able to install plugins normally in wordpress? ( not uploading them, search and install )

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micstepl
4 minutes ago, Simon said:

Is this a local server?

Is there a firewall blocking downloads?

Are you able to install plugins normally in wordpress? ( not uploading them, search and install )

- NO, it´s my hosting provider

- no firewall blockig downloads

- normal Plugin´s can be installier (as I successfully did with the Platform5, yesterday)

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Simon
31 minutes ago, micstepl said:

normal Plugin´s can be installier (as I successfully did with the Platform5, yesterday)

No, you didnt go to the wordpress installer page, search and click install, you uploaded the platform plugin

Can you for example, go to wordpress plugins page, search for a plugin, then click install?

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micstepl
27 minutes ago, Simon said:

No, you didnt go to the wordpress installer page, search and click install, you uploaded the platform plugin

Can you for example, go to wordpress plugins page, search for a plugin, then click install?

what I testen now

  • searched for any Plugin
  • installed it + activated it
  • worked perfect!!!

what I did yesterday (and always)

  • opened in WP  > Plugin > upload > uploaded: Platform > activated it
  • worked perfct !!!

ERROR

  • described before in in the Platform reales to the PL-Extensions 
  • cannot lad any > get the error described before
  • what I sind not mention before: it opens another tab to live me the error message

DID ANOTHER TEST & WORKAROUND NOW

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Simon

Yes well a workaround isnt a solution, your server cannot download the file.

Can you private message me admin login so I can have a look please.

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Simon

Your site is behind a squid proxy..

server	squid/3.3.8
mime-version	1.0
date	Thu, 05 Nov 2015 16:49:48 GMT
content-type	text/html
content-length	3295
x-squid-error	ERR_ACCESS_DENIED 0
vary	Accept-Language
content-language	en
x-cache	MISS from hproxy2.world4you.com
x-cache-lookup	NONE from hproxy2.world4you.com:3128
via	1.1 hproxy2.world4you.com (squid/3.3.8)
connection	close

 

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micstepl
5 hours ago, Simon said:

Your site is behind a squid proxy..

server	squid/3.3.8
mime-version	1.0
date	Thu, 05 Nov 2015 16:49:48 GMT
content-type	text/html
content-length	3295
x-squid-error	ERR_ACCESS_DENIED 0
vary	Accept-Language
content-language	en
x-cache	MISS from hproxy2.world4you.com
x-cache-lookup	NONE from hproxy2.world4you.com:3128
via	1.1 hproxy2.world4you.com (squid/3.3.8)
connection	close

 

what to do now?
what to ask my provider?

 

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Simon

Ask them why your site cannot connect to our download server.

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micstepl
23 hours ago, Simon said:

Ask them why your site cannot connect to our download server.

I´ll do so on monday & let you know!
,Michael

 

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micstepl
On 6. November 2015 um 23:05:29, Simon said:

OK thanks :)

Simon,
I received today the Konfirmation, that my provider has foppende my access to the 2 following URLs

PROBLEM is still there

  • click on extension opens a new window
  • shows denial of access
     

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Simon

The error message is exactly the same. The squid proxy is blocking the download. It is a server configuration error.

In my experience domain registrars make the worst web hosts imaginable.

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micstepl
21 hours ago, Simon said:

The error message is exactly the same. The squid proxy is blocking the download. It is a server configuration error.

In my experience domain registrars make the worst web hosts imaginable.

 

my hoster has unlocked access today for me.
WORKS ! ....thanks Simon for your support :) 

 

(ps.: my future recommentdation to PL: once using other URS´s, Domains .... define this in your DOCs)

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Simon

No need to document this, ive never known a host to block everything except wordpress.org and to use squid.

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