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Fabio

I can not enter the site Highlight

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Fabio

Good morning, I would insert the pages of "Highlight " but will not let me do it, this happens to me with other functions, you can suggest me how to do and it depends on the type of purchase?
I bought PinsPro Standard Package may be this, thanks!highlight.thumb.jpg.c12c5cc7fba85fcbd8d8

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Danny

Hi,

I apologise, but I am not quite sure what you're referring to. Are you saying that you can not add the Highlight section to your page? Can you provide a link a to the site in question.


Please search our forums, before posting!

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Fabio

Hello Danny, this is the link
http://www.alessandrobomben.it/test/wp-login.php

Username: xxx
Password: Xxx

Yes, I can not enter Highlight the page, but also other functions such as " Hero  iBox; iCallout; Maps, etc. "
I ask politely if you can understand what happens.
I await your news, Good job and thank you!

 

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batman

Hi 

Perhaps you need to update your version of PinsPro. I can´t see your version, the latest version contains the javascript fixes for WordPress 4.3 and above.

Install the PageLines Updater plugin, it will be in your account area as a download at https://www.pagelines.com/my-account/

Install, activate then configure it using your DMS2 key and email address, you will then get auto updates.

You can always download the Theme.zip from your members area and update the theme manually too.


Life is too short to remove USB safely ...

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Fabio

Hello,

I went to the link indicated https://www.pagelines.com/my-account/ I downloaded pinspro.zip, now I have to go on PageLines > Edit Site Using DMS and change pl-config.json ?

The pop-up asks me : " Are you sure?
Importing this file will replace the Following settings .
PAGE TEMPLATES TYPE GLOBAL OPTIONS OPTIONS "

I can not understand what to do , I tried the link PageLines Updater but can not find it, how do I proceed ?

Thank you!

1.thumb.jpg.ea292075ab93009aee57731c9daa

1.jpg

1.jpg

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batman

Hi again

I went to the link indicated https://www.pagelines.com/my-account/ I downloaded pinspro.zip, now I have to go on PageLines > Edit Site Using DMS and change pl-config.json ?

The pop-up asks me : " Are you sure?
Importing this file will replace the Following settings .
PAGE TEMPLATES TYPE GLOBAL OPTIONS OPTIONS "

No, this is not the way to update your theme, this is the way to export/import your page to another.

Please, you can tell me your PinsPro Version installed in this moment.


Life is too short to remove USB safely ...

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Fabio
The version is 1.2.7
I read the link of the post , I have to do with FTP ?

 

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batman

Hi Fabio
If your versions 1.2.7 you don´t need nothing more with this.
Please, you can try to deactivate all your plugins (non DMS plugin) I can see a lot of error in my chrome console in
http://www.alessandrobomben.it/test/index.php/ultimate-website-builder/ (for example)

You can see
http://screencast.com/t/krnUlBQv

Yes, You need to do with FTP, first please you do a Backup of all the site (export page, templates, type global options, CSS rules and WP with the export plugin)


Life is too short to remove USB safely ...

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Fabio

Thanks, I backup and proceed with ftp, the page that you have shown me is that way from the first time I put the site on the net, you'll know, thanks a lot!

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batman

Hi Fabio
No problem, I´m glad to help you !


Life is too short to remove USB safely ...

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Fabio

Good morning, I loaded the file Pinspro with FTP, to "wp-content/themes/pinspro" but the situation has not changed.
What's wrong?
Highlight still does not work, and the images that were missing in the link you sent me there are and remain the mistakes of the screenshot.

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Fabio
Me again ..
I stand corrected, Highlight works now, but the link of the page that I've reported it as before, I have to disable some plugins?

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batman

Hi Fabio
I suppose that you resolved the issue, I can see this


Life is too short to remove USB safely ...

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