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Myntillae

Mobile site not viewable/loading

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Myntillae

Hello! I built this site, www.enerlogix-solutions.com, and the desktop version displays just fine, but when viewing on a tablet or smartphone it won't display and just shows some text that says 'It works!' on a white background (screenshot attached).  I've disabled all plugins to see if that was the issue since I read that on another forum post, but that didn't change anything. I haven't done anything super crazy on this site, and I've built tons of other sites using Pagelines DMS, and this is the first time I've ever run into this issue. If anyone has any ideas as to why this issue is occurring I would be most grateful. 

Screen Shot 2015-08-24 at 11.47.58 PM.png

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Simon

it isnt mobile, its a misconfigured server.

normally domains are setup like this...

enerlogix-solutions.com would point to your IP virtualhost and www would be a CNAME so both www and non www would point to the same site

At the moment http://www.enerlogix-solutions.com/ works and http://enerlogix-solutions.com/ is not configured.

Talk to your host to add a rule to the webserver.

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Myntillae

Thank you for such a quick response! I will talk to the IT guys in charge of the servers and also the host to resolve this. I appreciate your help. 

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