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jennajonesdesign

UPDATE FAILED

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jennajonesdesign

Hi Guys!

The past week I have been having a problem updating all of my PageLines stuff. On all of my sites I have the PageLines updater installed. So I get prompted to update. 

I proceed to update and then get this message:

I thought it might be specific to that one site, but now 3 sites have given me that error. Some are hosted with me through FlyWheel and others are hosted through other companies. Some sites have a ton of plugins and some are stripped down to just the basics. Not sure what the problem is. I am getting this message from all PageLines plugins and theme. I am trying to update to DMS2.1.9.5 

Update Failed

There was a problem getting the updated file from the PageLines server.

For all user account requests please start a ticket by emailing the support desk

 

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Simon

Try again Jenna, we had a server glitch there refusing key checks, should be all good now, sorry about that!

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jennajonesdesign

Hi Guys, I am still having this issue. I just now tried to update and got the same error. Any ideas on why this is happening?

Hello again. 

I was able to get it updated. For some reason it would work if I went to plugins and updated each plugin individually and then went to theme and updated the theme individually. When I tried to just do them all at once under updates it was giving me error. Not sure what the issue was, but it is all updated now. 

Jenna

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