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Greg Ihnen

Problem with theme after server migration

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Greg Ihnen

Our web host (WordPressEngine.com) recently had to move our site to a new server. After the move, we were getting error messages. The host's investigation revealed the following problem:

"In this case, your site encountered issues after the migration because of how PageLines is configured. In the database, they have the full server path defined, which includes the server number. Since the installation was moved moved to a new server, the theme was essentially trying to pull data from the wrong server."

 This seems like something that would be an issue for anyone who is moving their site to another host, or upgrading their level of hosting which often involves the host moving the sites files to a different server. This seems like something that needs to be corrected.

 Is form-based support really the only kind of customer support that you give for technical questions? I hope someone sees this post.

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Simon

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