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jsantiago

Multisites link issues

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jsantiago

Hi,

 

I'm experiencing a weird issues with a wordpress multisite installation. I want to put a sign up link in my demo site. If i just type the main domain it's fine. Once I add /sign-up the link gets all messed up. Any ideas on how to fix this?

 

I'm using the DMS Developer license. Wordpress multisite using sub domains. Let me know if you need more info.

 

Here are some screenshots so you can see what I mean

https://www.dropbox.com/s/vqrmoo902lw637b/Screen%20Shot%202015-04-28%20at%207.53.25%20PM.png?dl=0

 

https://www.dropbox.com/s/vqrmoo902lw637b/Screen%20Shot%202015-04-28%20at%207.53.25%20PM.png?dl=0

 

 

Thanks,

 

-Jaime

 

 

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Danny

Hi Jaime,

 

Can you be more specific as to what you mean when you say the URL gets messed up. Also, the screenshots you have shared are exactly the same ?


Please search our forums, before posting!

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jsantiago

Hi Danny,

 

Thanks for your reply. The problem i'm facing is adding links in sub sites. When I add a link if I only add it like this https://mypizzashop.websiteall is good. As soon as I add /sign-up it becomes messed up. It will become https://demo.mypizzashop.website/mypizzashopwebsitesign-up 

 

See this screenshot with the messed up link.

https://www.dropbox.com/s/51b35u48b2b46ro/Screen%20Shot%202015-04-28%20at%207.52.49%20PM.png?dl=0

 

On the main site I don't have any issues, only on subsites.

 

I asked on another forum and they said it could be related to server redirects and rewrites, I asked tech support where i'm hosting the site. Here's what they told me.

 

Unfortunately this does not appear to be at the hosting level but at the theme level which we’re unable to provide further.

As mentioned in our previous email there is not any rewrites that would be conflicting with this, so hopefully providing that to the support forum will help with a few few more troubleshooting steps.

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Danny

If you add the same URL to a WordPress page or post does the same thing happen ?

Can you try switching theme and see if the issue persists ?

As, in my opinion this is likely an issue with your WordPress multisite and not DMS.


Please search our forums, before posting!

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jsantiago

Hi Danny,

 

If I add it as an html code in a text box the link works fine, but if I add just the link in the Masthead action button it becomes messed up. 

 

See snapshot

https://www.dropbox.com/s/2k0w8tmnuwk8ed2/Screen%20Shot%202015-04-29%20at%209.18.31%20AM.png?dl=0

 

I switched to the default 2015 theme and added a link. same issue there. hmm

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Danny

If you're having an issue on another theme such as the core WordPress 2015 theme, then issue is related to your WordPress multisite installation or your hosting. I would contact your web host provider again and inform them that you have the same problem on the default WordPress theme. You should also ask this question on the WordPress support forums, as this isn't related to our product.


Please search our forums, before posting!

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jsantiago
Danny I sent my hosting provider another email and also posted on the wordpress forums. Hope I can get this sorted.

Thanks

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