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Confict with WP eCommerce

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My client has been using the free Platform Version 1.4.4 along side the WP eCommerce plugin (current version 3.9.1) for a few years.  He has just commented that he can no longer "add media" to a product page - when you click on it nothing happens.  I have just had a look and in the products area and I have the same problem and when I try to change from visual to text that doesn't work either.


I deactivated all plugins apart from the WP eCommerce plugin and that didn't help but when I moved to another theme it worked fine which means there must be a conflict between the theme and the plugin which has only recently occurred.


Can you let me know if anyone else has had the same issue and what can be done about it.





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