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    • gstrahle
      By gstrahle+
      I have a client of whom has taken un-authorized copy of my pagelines installations, configs, and licenses and placed on new server un-accesable to me.  I do not want this client using any part of my page lines membership and products.
       
      Please help me figure out how to de-activate the membership connection and license usage for their site.
       
      Thanks,
      Gary
    • ppotent
      By ppotent+
      All of a sudden, my account is on hold, and my order from jul 2016 says that it's failed. What's the best way to contact the pagelines account folks?
    • sgarbecom1
      By sgarbecom1+
      I'm trying to login at the plugin, but page just doesn't load. I already paid for Pro Tools and can't use it. I sent email to support and I had no answer.

    • Rob Thomas
      By Rob Thomas+
      I seem to be having some problems with a multisite I have hosted on DO. I was unable to upgrade any of the plugins or add any new sections, etc. This has been going on for several months now. I get an error "The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature"
      There is only one site that is using Platform 5 on this Multisite, but, of course, you have to have the primary hosting site activated, as well, in order to perform the updates. I tried refreshing my account and that did not work. When that did not work, I tried deactivating (removing) my account on the primary site on the Multisite (and then was planning to reactivate it to see if that would fix the problem). When I attempt to reactivate the site with my account, the following error is returned: 
      {"success":false,"data":"Too many redirects"} so, yay, I seem to have just made things worse. 
      is it possible Wordfence is causing the first error? I have since deactivated it, but since I can no longer link my account in PL, I cannot test that out. 
      I have two other sites on other servers and I am not having this issue. It is only on my DO server. 
    • cdagesse
      By cdagesse+
      So this has happened 2x and Godaddy is telling me its an issue with Pagelines not them.  
      Website: dcd.auto
      Cant login and nothing seems to fix it, i have tried to disable theme and plugins but still causing issues
       
      any ideas?
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