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paulzz1

Grandstand disappeared on deployment

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paulzz1

Hi

 

http://relinear.com/nts/student-profiles/

 

I had a working Grandstand section which I turned into a custom section so I could use it in multiple pages. All fine until I deployed. Now the section is not visible on the page.

 

It's still in the source code.

 

Any ideas?

 

Thanks

 

Paul

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Danny

Hi Paul,

 

What do you mean when you say deployed? Deployed from where? 

Can you go into more detail please. Also, when you say turned it into a custom section are you referring to adding it to the Canvas section and then saving that as a custom template or do you mean you have create a child of the section and added some custom code ?


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paulzz1

Hi Danny

 

Thanks for the reply.

 

I developed the site locally, then deployed it to an online server using Backup Buddy. The site works fine apart from the Grandstand bit.

 

I saved the Grandstand section as a custom section within DMS so I could easily reuse it on multiple pages. It's a canvas section containing the grandstand section. I haven't added any custom code apart from some basic css.

 

Have you looked at the source of the page I sent? It contains the GS code but doesn't show in browser.

 

Happy to send you log-in details if that would help?

 

Thanks

 

Paul

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paulzz1

I tried disabling all other plugins, BTW

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Danny

The site you linked, is giving a forbidden error. Can you provide me with the correct URL so I can take a closer look.

Also, have you tried adding GrandStand by itself instead of using as a custom section, does it appear as intended or not ?


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paulzz1

Sorry Danny - had to try to deploy again to see if that was causing the problem. No. It's still not showing.

 

If I add another version of GS again the original code is still there.

 

It all works fine on my local testing server. Just fails when I put it online.

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Danny

Are there are any errors anywhere ?

Where is the section grandstand in your source code, as I am not seeing it on your sites source. I do see the scripts, but not the HTML ?


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paulzz1

If you look at line 208. Starts with...

 

 
<!-- GrandStand | Section Template -->
<section id="pl-grandstandufjcfit" data-object="PL_GrandStand" data-sid="pl-grandstand" data-clone="ufjcfit"  class="pl-section span12 offset0    pl-bg-cover section-pl-grandstand" style="  "><div class="pl-section-pad fix">
<div class="grandstand-panel">...

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Danny

You have custom CSS being applied to the GrandStand section one of which is display: none. Therefore, you're going to want to remove this custom CSS.

 

https://cloudup.com/cEafLNjGu6f


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paulzz1

The code you're looking at is the default — Pagelines' code! — it hides the panel where the big image and text appear. That only becomes visible when an item is clicked.

 

I'm appreciating the help mate, truly, but it's missing some important points - the code was there and this css query irrelevant. There's gotta be a solution to this somewhere.

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Danny

Yeah, you're right, my bad. Was getting confused when looking at my test site and comparing it to yours. Basically, I think they may be an issue with custom sections and therefore, I think the best course of action would be to add GrandStand again manually. I have brought your topic to our developers attention.

 

However, as none of our team use BackupBuddy, would it be possible for you to use the standard import options via DMS on a test site and see if this the custom GrandStand appears as intended or does the same thing as your BackupBuddy version. This will help identify if this is a conflict with Custom sections and BackupBuddy or custom sections as a whole.


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paulzz1

OK.

 

I'd tried this already but tried again...

 

If I create a new page then try to add Grandstand to that, same problem. No custom sections involved.

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Danny

I am getting an internal server error on that page ?

So the issue isn't related to custom sections, it is happening on the standard GrandStand section too ?

Can you try without using Backup Buddy and see if you experience the same result please. As I have just this moment imported a test site to another test site using the default WordPress/DMS import/export setting and have no encountered any issue.


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paulzz1

Could you explain the DMS export/import please? Never done it that way before.

 

Thanks

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