DMS 2 Pagelines deletes sections and content on refresh

[nooberfantastico 0]

While using pagelines, when I refresh the page it is deleting the same sections every time--even if I don't make any edits. Luckily, I saved the page as a global template. When I restore the page using the global template, it is restored. But again, if I refresh that page (after unlocking from the global template of course), it deletes the same sections every time.

 

I noticed that if, before refreshing and immediately after restoring from the global template, if I go into the sections that are being deleted and simply click on the edit button for a section, that section is spared deletion when I refresh. I validated that the same behavior happens when I create a new page based off of the global template.

 

I have not installed any new plugins since it was working last a couple of months ago. I'm using Version 1.8.5 and it is on managed wordpress hosting by godaddy.

 

The page that I created to test this is: http://mydermportal.com/landingpagetest/. But it is the main page of my website!

[Danny+ 1,327]

Hi,

 

Can you please update to the latest version and see if this resolves your issue.

[nooberfantastico 0]

That appears to have worked for now. Thanks!

[Danny+ 1,327]

No problem and thank you for informing us the issue has been resolved.

[nooberfantastico 0]

Issue is still persisting even after upgrade. It is deleting the same sections from template.

[nooberfantastico 0]

All plugins have been deactivated. I cannot keep it like this long though because this is disabling our Contact form on our live site.

 

The following steps recreate the problem: 1) revert all changes to published version, 2) Save current page to template, 3) Unlock page from template, 4) refresh page, 5) the content in selected sections is deleted. 

[rsmm 1]

We're experiencing the same issue on numerous sites. Page templates are virtually unusable. Unlocking them destroys most of the content.