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fmwebdesign

New Selection Module - Everything chrashes

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fmwebdesign

Hy,

 

i have a Website online since 2 years.

Now i want to make changes!

 

If i insert a tool with image function, my website crashes.

I refresh the page and every image is missed on the website, so i have to go back with the changes and everything works fine.

What have i to do?

 

Thank you.

Best regards

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fmwebdesign

URGENT - Please Help ;-)...

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fmwebdesign

No Help? So i have to say something about DMS.

 

I build some sites with dms and this tool is all other as stable.

In this time i saw some SCARRY things like this one..... bugs, bugs, bugs!!!!!!

Also the support i think is not the best, only over the forum. I post my problem (BIG problem) 3 days ago and no idea???? Where are the programmers of the tool???

 

We pay for the tool!!!!!!!

 

New sites i DONT build with dms!

Sorry for that, but i have to look for another tool.

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Danny

Hi,

 

Can you provide a link to the site in question please. Also, would it be possible for you to record your issue, so we can see exactly the steps you take and what happens when the issue presents itself. To record your issue, I recommend either Jing, QuickCast or http://recordit.co/


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fmwebdesign

Hey Danny,

 

i send you the record via PN. - THANKS

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Danny

So I have watched your video and the issue appears to be caused by your use of the Out of MediaBox section which isn't a PageLines product. Can you recreate the issue when not using the third party extension ?

 

Can you also provide a link to the site in question please.


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fmwebdesign

I think this is not the only problem, i send you the following line via PN:
"i send you the record for our problem with any image plugin!"

 

So the problem is not only with the plugin out of mediabox.

Websitelink via PN.

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Danny

Can you record the issue with all plugins disabled, remove all custom code you may have added and then try adding an image to a MediaBox again and see if the issue persists. As I don't understand how you can say this issue is no only with the Out of MediaBox section when on your video you already have images loaded using the MediaBox section.

As far as I can tell, the issue is with the use of the Out of MediaBox section which isn't our product.


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fmwebdesign

NICE Thanks Danny - i think we have the problem solved!

 

If the plugin "out of the mediabox" is deactivate - everything works.

If the plugin is activated: no (NEW) image plugins work!!!!

 

So i have do find another solution.

Thanks.

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Danny

Okay, I will at mention the developer of the extension who may be able to resolve the issue. 

 

gavin_launchpad - Can you take a look please.


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Gavin_

Hello 

As most of the critical info has been shared by PM its hard to comment on what the issue. 

Can you please provide more info so we can try and help. 

 

 

Thanks
 

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fmwebdesign

I send al the info to danny via PM.
I cant see this messages i have sent, maybe danny can send the message forward?

 

I dont know the link to the videorecord right now.

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Gavin_

Unfortunately Danny has not shared the info with me. 
 

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Danny

gavin_launchpad - Just send you a couple of message containing this information.


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Gavin_

Danny has now shared the video with us. We noticed that you had a lot of products in the DMS editor which are no longer supported by the authors.

We have not seen this problem with Out Of the Media Box anywhere else. If you could give us a login to your website via PM we would be happy to have a look. 

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