Jump to content


This topic is now archived and is closed to further replies.


NextGEN Gallery causing timeout

Recommended Posts


Hoping someone can help me troubleshoot why NextGEN Galley might be causing the DMS framework to timeout? Anytime the plugin is enabled, the DMS editor completely halts. Please see attached screen. Then, if I power off the editor leaving NextGen activated, the theme only partially loads. 

I currently have maintenance mode disabled and NextGen enabled for anyone that can help today. If it loads correctly, please message me as it's likely I have the NextGen disabled to continue working.   I'll be happy to re-create the problem on request. 



I have 100's if not thousands of photos that are migrated over from an existing install.  Guess I'm curious if there is a known conflict with NextGen, or if it's something related to my data. It also might be worth mentioning, there are not any NextGen elements placed on the homepage, however the second Screen shows how it's loading when the plugin is enabled. 


Error w/ both NextGen & DMS editor active:




Page load with DNS editor disabled:


Share this post

Link to post
Share on other sites

THank you,


I did assume there was a conflict, however understanding NextGen Gallery is a fairly common plugin I assumed it was compatible.  Here is what I found with my console:

 Uncaught TypeError: undefined is not a functionVM639:1 (anonymous function)jquery.js?ver=1.11.1:2 m.Callbacks.jjquery.js?ver=1.11.1:2 m.Callbacks.k.fireWithjquery.js?ver=1.11.1:2 m.extend.readyjquery.js?ver=1.11.1:2 J

I have seen NextGen problems before with jquery, could this be because two plugins are trying to load the same/conflicting files? Any suggestions on how to resolve the conflict?


Thank you. 

Share this post

Link to post
Share on other sites

I think the issue is some sort of fancybox plugin?

Share this post

Link to post
Share on other sites

OH Snap, you nailed it!  Thank you so much!  Working great now with NextGen enabled.



Share this post

Link to post
Share on other sites

Thanks for informing us the issue has been resolved.

Please search our forums, before posting!

Share this post

Link to post
Share on other sites

  • Similar Content

    • Lisa Haran
      By Lisa Haran
      I have a map here http://www.iloveoffset.com/maps/
      I want to add several pointer locations to the map, but when I do they do not appear.
      On this map there are 2 pointer locations and as you can there is only one visible.
      Earlier today I added 7 and could only see 4 so there is something odd going on.
      My theme is up to date
    • clj182
      By clj182+
      I've been having trouble unlocking the template section for past couple of weeks. When I try clicking nothing happens. 
      I've deleted my custom css and removed plugins. Im down to having only the following plugins:
      Contact Form 7
      DMS Professional Tools
      Pagelines Updater
      It was working fine before i have no idea what's going on with it.
    • flourishdesignstudio
      By flourishdesignstudio+
      My DMS 2 site http://www.heart-stone.com/ will not save any new custom css... I can still edit templates and publish those but any custom css that I enter never saves.
      All WP files, themes, and plugins are up to date. 
      Any thought about what might be causing this?
    • flourishdesignstudio
      By flourishdesignstudio+
      Is there a way to edit the custom CSS via FTP? I know I can edit the custom code in the Chrome editor but is there a file path I can use to find and edit the CSS directly from our FTP?
      Thanks in advance for the help!
    • nizami
      By nizami+
      Using navbar section with correctly configured WP menu to display main navigation at https://elenaangel.com. 
      All fine in desktop viewport. Menu displays twice in hamburger mode. How to fix this please?