DMS 2 Grandstand issues

[lazlo 1]

Hi,

 

Have been trying to incorporate Grandstand into a new project but it isn't behaving correctly - it adds to page fine, can edit settings, publish and refresh, but on refresh, the image appears momentarily bottom left of the screen (completely different from where the section was added) then disappears completely.

 

Also, the images do not show with the section area when editing, not does the section expand to show added content.

 

 

 

 

[Danny+ 1,327]

Hi,

 

Can you record your issue using either Jing or QuickCast and also provide a link to the site in question please.

[lazlo 1]

Hi Danny - sorry but we deleted the section out and the site we were using it for is now live - next time we use this plugin I'll see if issue persists.

[Danny+ 1,327]

OK, thanks for informing us.

[jDub 1]

Hi Danny,

 

My site is doing this as well.  It's driving me crazy, especially considering I've added 15 products, twice now.  I thought maybe it was another plugin effecting it, so I deactivated my plugins, but still, no avail.  I can't add a size except the standard size.  Any other size totally disappears.  The website I'm trying to add it to is chairflair.ca/new  and if you want to see the screen cast you can go to chairflair.ca/new/Grandstand-broken.swf

 

Thanks for all your help.

[NearlyJen 2]

nvm, creating new thread

[Danny+ 1,327]

jDub

 

Sorry for the late response. However, this topic has been marked as resolved and therefore, you should have created your own topic. Once a topic has been marked as resolved, it no longer appears in our moderation que.

 

However, I have reviewed your video and visited your site and your issue is likely caused by either you running an out of date version of DMS Framework or that you have an active cache plugin. Cache plugins need to be configured correctly to match your servers environment and do not work by simply enabling them. By doing this and settings a few of the options usually cause numerous issues. Therefore, I recommend you flush the cache from the plugins settings and then remove it.

Cache plugins aren't really needed unless your site receive high traffic.