Just updated to DMS 2 and editor will not display

[MBiebart 0]

I recently took over managing a word press site that is using Pagelines DMS. I saw that it needed to be upgraded to version 2 so I did so. Now that I am going in and trying to edit the site, I am unable to get the editor to launch or display. I am on a Mac running OS 10.7.5 and I tried in both Firefox and Chrome and have had no luck?

 

I did download a "page lines-updateer" directory that has an assets, libs directories & page lines-updater.php file. Am I suppose to place these on the server somewhere in order to activate the update?

 

Any help at this point would be greatly appreciated

[Danny+ 1,327]

Hi,

 

The PageLines updater plugin is a WordPress plugin that you install via the WordPress plugin installer.

In regards to the DMS editor not launching, can you disable all active plugins and see if this resolves the issue? If that doesn't resolve the issue, install the PageLines updater plugin, add your license key to the plugins options and then send me a PM with the following:

 

1. A link to this topic, so I know what the PM is regarding.

2. A link to the site in question.

3. Your admin username/password

4. Make sure all plugins are disable except for PageLines updater.