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SCMG Enterprises LLC

How to disable post excerpt header in category pages ?

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SCMG Enterprises LLC

Remember to include as much information about your technical issue as possible for example:

 

Website URL: www.worldwidewebsitestore.net

Framework Version: dms 2

WordPress Version: 4.x

Plugins in Use: numerous

Server/Host: really ?

Screenshots: http://prntscr.com/5p2vk1

Details: the newest / latest post has it's excerpt showing above the header on every category page... this behavior needs to be removed... how do we go about it ?

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Danny

Hi,

 

The screenshot you have provided doesn't really help us as we can't see where that text is coming from. I have also reviewed your site and was unable to locate any category pages similar to your screenshot. Therefore, can you provide more information and a link to the page in question please.


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SCMG Enterprises LLC

Greetings Danny...

 

In the screenshot referenced above - do you not see all the text ABOVE the black header ????????????

 

Please take another look at the screenshot - and then tell me you don't see text above the thick black header... it statrts with this:

 

"All-round security for PCs & servers. Protect your computers and your file & email servers all at once. With SharePoint and Exchange integration, this is a no-brainer for companies demanding versatile security. Maximum security for all endpoints and servers. avast ! Endpoint Protection Suite Plus gives you full control over your business computer network..." {excerpt from latest post}

 

Currently there are only two categories that have posts, and both exhibit this behavior... therefore I must ask - is this innate behavior that is hard coded in - or is there an issue occurring that we need to resolve... ? ... as this is this is unsightly behavior we need to remove.

 

In case you still somehow are unable to see the text above the black header; here are the two category links:

 

http://worldwidewebsitestore.net/topic/software/avast-licenses/

http://worldwidewebsitestore.net/topic/uncategorized/

 

If you can't see it there: Houston; ...we have a problem... (LOL)

 

Regards,

 

Steve.

 

 

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SCMG Enterprises LLC

Greetings Gents...

 

KNOCK KNOCK... anybody home ?

 

S

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Danny

You no longer appear to be using our theme. Therefore, I am unable to see the issue. 


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SCMG Enterprises LLC

Greetings Danny...

 

You can easily "SEE" the issue in the screenshot we originally sent; it is exactly the excerpt from the last post in any given category, showing up above the black header... which does not affect any other pages... so the question is; simply: is this innate behavior that is coded in to work that way, or, is it an error ? We can't make the question any simpler in our minds...

 

But - at this point - we're inclined to simply ask you to retain your product key for your use, and simply refund our purchase paid - as that seems like the simplest, and most succinct option that makes the most sense at this time.

 

Regards, SCMG.

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Danny

I am unable to determine your error if we can not see the error. Your screenshot doesn't give us a clear indication as to your error. From the image, the excerpt should be appearing where it is on your image. However, I am only assuming this as the image isn't much to go off. Therefore, can you please re-enable DMS and provide a link to the page where this issue is occurring.


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SCMG Enterprises LLC

Greetings Danny...

 

Finally... a somewhat direct answer: the code is written to put the excerpt in that position...

 

As we're not interested in taking the time and effort to mod the code / theme, and change that behavior - we've already moved on...

 

So - as stated in the previous post: please disable our key, return it to your inventory, and refund our purchase price...

 

Thank you.

 

SCMG

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Danny

I am sure what you mean by mod the code/themes etc... the excerpt layout in DMS is the same for all WordPress themes. The excerpt can be displayed in numerous positions, such as below the title, below the title and featured image, to the right of the featured image and to the left of the featured image.

As far as I can tell on your screenshot it appears to be above your navigation menu i.e. in your header. I can guarantee that this is not how the excerpt is suppose to display. However, as your screenshot is not conclusive. Therefore, if you can enable DMS again, I should be able to resolve your issue. As it is likely that you have placed your WP-Content/PostLoop section in the wrong location or you're not even using our PostLoop section to begin with as there is Read More or Continue reading link?

 

However, If you wish to proceed and have a refund, you will need to contact our helpdesk as I am unable to process refunds through a request on the forums. You can contact our helpdesk using the following email - hello at pagelines dot com


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SCMG Enterprises LLC

Greetings Danny...

 

As per your request... here is a copy of our receipt # 81624...

 

Please pass this along so our refund may be processed..

 

SCMG

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Danny

Please contact our helpdesk for all account related issue.

 

hello at pagelines dot com


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