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DONSA

Responsive Slider

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DONSA

Hi,

The main slider in this website doesn't automatically adjust to the mobile layout. Do you know why? I send a print to exemplify:

 

eZepBfu.png

 

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Danny

Hi,

 

Unfortunately, we are unable to provide support until you use the latest version of DMS. You at present are using DMS 2.1.1, the latest version is 2.1.8. Therefore, I recommend you perform a backup as a precaution and then update to the latest version.

 

Then see if this resolves your issue, if it doesn't, you will need to enable DMS debug mode, disable all active plugins and remove any custom scripts or CSS you may have added.

 

Then reply and so we can take a closer look.


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DONSA

I update the DMS, deactivate all the plugins and enable debug mode but the problem remains.

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Danny

Can you provide a screenshot of your RevSlider settings, all of them so I can try and recreate the issue. It may well be an issue with the section itself. As what is suppose to happen is the slider image resizes.


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Danny

If you disable Set to full window height does this improve the resizing of the image ?
 


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Danny

No problem. I'll speak to our developers and see if there is away we can change it so that the option works with mobile devices in resizing the image.


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