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toddlo

Formatting problems

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toddlo

I am designing a new website and am getting spotty results with QuickSlider. Sometimes it shows up where it's supposed to -- about 10px below the header. Other times it shows up about 200px below the header and sometimes it will pop into place and sometimes not. I have look at it with Firebug and am unable to determine extra padding etc. Any ideas? See http://69.195.124.92/~onezeri8/draft/

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Danny

Hi,

 

Can you disable all active plugins, remove all custom CSS, script you have added and see if the issue persists please.


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toddlo

OK. Did that. Problem persists...

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toddlo

OK. Did that. Problem persists...

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Danny

Can you export your site settings, including templates etc.. (pretty much everything) via the DMS export options and then upload the file to DropBox or something similar. Then I can try this on my test site. It's just that if you have removed all custom code/scripts and disable all active plugins, then the issue is either something I am unable to see on your template or the issue lies with your server.


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toddlo

Can I just give you admin access and you can do what you want? User ........ password ........

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batman

Hi toddlo

I deleted the pass and user for security reasons, this is a public forum, please try to write a email to Danny.

Please, you change the password quickly 

;)


Life is too short to remove USB safely ...

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toddlo

Where would I write to Danny?

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batman

Hi again
Please, wait the Danny ´s reply for the email.

;)


Life is too short to remove USB safely ...

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Danny

Can you send me a PM with the following info please.

 

* A link to this topic so I know what your PM is regarding

* A link to the site in question

* Your admin username/password

* Disable all active plugins

* Remove all custom CSS/LESS and scripts you may have added.


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toddlo

And where/how do I send a pm?

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Danny

You send the PM via the forums, at the top right hand corner you should see your username, click there and in the drop down menu, select Personal Messenger.


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toddlo

OK, but I need faster responses than 24 hours. I'm trying to launch a site!

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Danny

I believe this is a hosting issue, your site was taking far too long to load. So I then performed a reverse IP check on the IP and the results were that you have over 700 other website on the same server as your own.

Therefore, the likely cause of the issue is a performance issue which is causing the scripts to not load as intended. I highly recommend you switch host as soon as possible, as shared hosting is very very poor hosting. I suggest checking out FlyWheel.

 

https://cloudup.com/cq-4ajcYAFB


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