Jump to content

Archived

This topic is now archived and is closed to further replies.

dbereit

Appearance > Customize: wipes ALL customization

Recommended Posts

dbereit    0
dbereit

Help! I spent several hours setting up my DMS 2 site, including some custom CSS. The only plugins running are the PageLines ones.

 

I was frustrated when the Site Settings options would not allow me to save a custom text color, despite clicking the Publish button numerous times, and refreshing many times.

 

I went into the WordPress dashboard, and clicked the Appearance > Customize option, thinking it might give me some additional editing options. Instead it opened the DMS tour, and wiped out ALL of the customizations I had previously set up.

 

#1 question- can my work be restored?

 

#2 question- will these bugs be fixed, so I don't experience these challenges in the future?

 

I REALLY want to use DMS 2, but find times where it is buggy and problematic, which make me worry about long-term stability. If what happened to me today happened to a live, public site, I would be in big trouble.

Share this post


Link to post
Share on other sites
Simon    247
Simon

Whats the url to the site?

 

The customizer was disabled a few versions ago.

Share this post


Link to post
Share on other sites
antipodes+    1
antipodes

@dberiet

 

I just tried what you described but the changes I made were still there even after hitting customisation and being brought back to the place I started.  I have made the mistake of activating the main DMS theme or my child theme in the past without saving the pl-configxxxx.json file. I now keep a lot of copies of it and publish it to a skeleton child theme to be sure, and keep an external copy of the custom LESS.

 

I also flush the LESS/CSS caches after making a lot of changes...and not seeing the results, if you do that you will see DMS do a save as well.

 

Certainly either Chrome or DMS loses the plot occasionally and no amount of clicking will open a section for example... this may resemble your 'despite clicking the Publish button numerous times, and refreshing many times' - it is indeed frustrating.

 

Share this post


Link to post
Share on other sites

  • Similar Content

    • JawDesigns
      By JawDesigns
      Hi everyone,
      Flywheel have reported errors on my clients site 'www.racewaredirect.co.uk' and it's not loading. Can someone please provide some information on how to fix this? The site has never experienced these issues before.
      Thanks,
      James Wilson
    • MissT
      By MissT+
      Hi there,
      I've got an issue with 3 websites built with DMS since I migrated them from http to https that I need help with please.
      When any changes are made - e.g. new posts added or existing posts amended - certain sections of the live site seem to break e.g. image headers hang and don't load (b/g on canvas section), sliders hang and don't load (Revslider), flipper section doesn't load.
      Logging in and then clicking 'Edit the site using DMS' seems to fix the problem. Often if I try to open up another browser window to edit the site / re publish I'm unable to as the page wont load / hangs while trying to load.
      Any ideas how to fix this? On a couple of the sites I've installed a caching plugin as I thought it might be a loading speed issue but it's still happening.
      Website URL's can be provided privately.
      Many thanks in advance.
    • jeomiland
      By jeomiland+
      Hi
      I found this topic
      which talks about a similar issue I am having, but a little different. Hope someone can help me out.
      Best way to see the problem is to view http://cassclayton.com/ on Safari (Mac) compared to Firefox or Chrome. You will see the banner just under the fixed menubar has a gap between the menubar and top of the banner. Looking at Inspector, I found:
      <div class="fixed-top-pusher" style="height: 62px;"></div>
      <script> jQuery('.fixed-top-pusher').height( jQuery('.pl-fixed-top').height() ) </script>
      and indeed it seems the jquery is not always working consistently. For instance, if you simply refresh the page in Safari, it will loose the gap and all looks fine, so is it a browser cache issue that is interacting with the jquery? I do have W3 Total Cache installed. There must be a way to tell the code to make sure jquery is up and running and available to do it's majic?
      And perhaps there is just a better way to do this banner? Originally I tried several DMS sections and used the banner image as background, etc... Kept running into problems with resizing and the left/right parts of the image were getting chopped off. It is important the whole image show, so currently I just use a NextBox section with this code:
      <img src="[pl_site_url]/wp-content/uploads/2015/12/CassClayton-blues-tribute-banner.jpg" width="100%" />
      and it looks the way it should. Is there a better way to place a banner graphic under a fixed navbar and make sure the whole banner graphic displays regardless of screensize?
       
    • Michael Kummer
      By Michael Kummer+
      Hi guys,
      every since Chrome introduce scroll anchoring (see chrome://flags) blog posts on my page start scroll automatically as soon as the user scrolls down a bit. It is super annoying and I don't know exactly what triggers the incompatibility with Chrome's latest feature that is supposed to improve usability.
      Since I don't know what causes it (Pagelines, or a Plugin), I would like to disable the feature using a CSS override that Google describes as follow:
      "Scroll anchoring aims to be the default mode of behavior when launched, so that users benefit from it even on legacy content. A CSS property overflow-anchor can disable scroll anchoring in part or all of a webpage (opt out), or exclude portions of the DOM from the anchor node selection algorithm. This property supports the following values when applied to an element E:
      overflow-anchor: auto (the default value) declares that the DOM subtree rooted at E is eligible to participate in the anchor node selection algorithm for any scrolling box created by E or an ancestor of E. overflow-anchor: none declares that the DOM subtree rooted at E is not eligible to participate in the anchor node selection algorithm for any scrolling box created by E or an ancestor of E." Do you guys happen to know how to use that property with the ROOT element so it applies to the whole page?
      Thanks
      Michael 
    • oseehys
      By oseehys+
      Hello There,
      So i want to use platform 5 and DMS sections on a single page, i am using a child theme with pinspro as my main theme and i activated platform 5, the only problem am having so far is the fixed option, my navbars are not aligning to their default size, and it will be great if platform 5 header and footer section will function, has anyone used this option, how can i make the best use of platform 5 and DMS on a site
      Cheers
×