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    • Anthony CALCI
      By Anthony CALCI+
    • norbert
      By norbert
      I just installed a fresh wordpress installation and wanted to connect Platform 5 plugin.
      www.shopfotografie.nl
      after clicking 'connect', nothings happens ( Als clicking on e.g. extend in the menu, no change is visible)
    • Jonathan Eugster
      By Jonathan Eugster+
      I have a multisite installation where the main site is pro activated, but none of the subsites are allowing me to change pro options. The subsites are on mapped domains.
      So far I have:
      1) refreshed the account
      2) disconnected then reconnected account
      3) network deactivated the reactivated pl5 plugin
      4) deleted and reinstalled pl5 plugin
      5) cleared cache / cookies
      6) added recommended urls to WordFence whitelist
       
      Some environmental factors
      Network is hosted on EC2, assets served from Cloudfront CDN. DMS is also running on the network.
      This is an old network with had a domain mapping plugin until recently, perhaps this is a factor?
      main site url is http://mechame-env3.us-east-1.elasticbeanstalk.com/
      a subsite that is not allowing pro options is http://redravendrone.com
      I'm stuck, help please.
       



    • Jonathan Eugster
    • sgarbecom1
      By sgarbecom1+
      I'm trying to login at the plugin, but page just doesn't load. I already paid for Pro Tools and can't use it. I sent email to support and I had no answer.

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