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pjoswald

Page within site won't load due to Maps issue

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pjoswald

Website URL:  http://www.regenerationproject.org/wp
Framework Version: 2.1.3
WordPress Version: 3.9.1
Plugins in Use: 

Akismet

DMS Professional Tools

MailChimp for Wordpress Lite

Pagelines Updater

Wordpress Importer

WordPress SEO
Server/Host: GoDaddy

Details:

I'm developing a site for my company using DMS Pagelines 2.1.3 with the Flatten Child Theme installed. This is the first time I've developed with DMS Pagelines. Currently the site is being developed behind the scenes, and so it is not receiving real world traffic.

 

When I log in to wordpress and switch to Pagelines view to edit the site, I try to visit this page, but receive a loading issue:

http://www.regenerationproject.org/wp/events/

 

When I open the Chrome developer window for that page, it identifies one javascript error, with the following info

Uncaught TypeError: Cannot read property 'zoom_level' of undefined

 

VM1458 maps.js?ver=e592af:32:
 
The page never successfully loads from the editing window at this point.
 
Any idea what's going wrong here?
 
Many thanks!

 

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Danny

Hi,

 

Can you disable all active plugins and see if this resolves your issue. Also, have you added any custom CSS or scripts ? If so, please remove them for the time being and see if this resolves your issue.

 

Another thing to do is to update to the latest version. Let us know if any of these resolves your issue.

 

 


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pjoswald

Hey there Danny!

 

I've now upgraded to the most recent version of Pagelines, and I've tried disabling plugins to no avail.

 

I believe that the maps component of the page is what is giving me trouble, though since I can't go in and edit the page through Pagelines, I can't make changes to test out that hypothesis.

 

Any other ideas?

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Danny

Can you contact our helpdesk and provide the following information.

 

* A link to this topic so they have something to reference

* A link to the site in question

* Your admin username/password

* Make sure all plugins are disabled

* Make sure DMS debug mode is active

 

Also inform our staff on your email that you give permission for them to edit the page if need be.

 

hello at pagelines dot com


Please search our forums, before posting!

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