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nizami

DMS Broken, tech support falls silent...anyone out there?

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nizami

JUN 25 –– that's 10 working days ago –– I posted here that DMS had completely broken down, following input of some inline CSS.

Pagelines Advocates took a peek, admitted the product was behaving strangely, and offered to get a developer to login in and take a look around.

 

That sounded awesome. 10 days later the thread is stone cold. I've not heard anything. DMS is still broken and I have the lovely prospect of building a site again from scratch in a system that will likely fall over at some random point. Great. 

 

Before I work up to that (believe me it's the 3rd or 4th time I've had to do it, I'd like to know:

 

––If anyone has logged into my site and looked around.

 

––If not, why not.

 

––If there's a fundamental problem with DMS template system and if so what the parameters are.

 

––Maybe I'm too unskilled to be using DMS. Is it worth the risk of continuing with a too-sophisticated and perhaps unstable product with unresponsive tech support.

 

Answers please, not retorts of how wonderful DMS is. Yup. It's great when it works, which in my experience is not often enough.

 

Help much appreciated,

 

N

 

 

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Danny

Hi,

 

First and forth most, please update to the latest version of DMS, we do not provide support to users running out of date versions. Also please refrain from creating multiple topics regarding the same issue.

 

I am locking this topic and replied to your the other one.


Please search our forums, before posting!

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