Jump to content

Archived

This topic is now archived and is closed to further replies.

alishabird

Getting help while keeping client websites out of the forum?

Recommended Posts

alishabird    0
alishabird

My client has seen their website show up in the forums. It's seems unprofessional to have their site show up as I'm working through issues. What are the options?

 

Thanks!

Share this post


Link to post
Share on other sites
greenfly    230
greenfly

hi alishabird

 

There is no problem if you do not want the URL or screenshots to show up on the forum. Simply create your topic as normal providing the details requested from the red text and state you would prefer to keep the details private. 

 

Send an email to the Desk on  hello @ PageLines dot com and include the URL for the topic you created. The helpdesk will add the information to the moderator only area and still be able to help with the topic and they will be discreet.

 

Hope this addresses yours and your clients concerns.


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

Share this post


Link to post
Share on other sites

×