Jump to content

Archived

This topic is now archived and is closed to further replies.

topjaba

Appearance -> Customize: All Existing Customizations Erased

Recommended Posts

topjaba

Hello,

 

If, when using chrome, one chooses APPREARANCE -> Cutomize in the WP back-end settings, it loads the DMS2 marketing landing page - HEAVENS WHY?!.  

 

Once the page loads, it zaps away literally every single CSS customization, nav bar setting, and custom widget area.  This is the second time this has happened to me and I end up having to decide between taking the hours to restore everything back to the way I had or asking my host to roll back the site which might take even longer depending on their queue.

 

Is there any way humanly possible to correct this issue without having to go through all these steps?  Is there any way to change the behavior of that customization selection to avoid future heartache?    

Share this post


Link to post
Share on other sites
greenfly

We are working on this. Please do not use Customize for the time being. 

 

Please access your site editing features via the front page of your site when logged in 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

Share this post


Link to post
Share on other sites

  • Similar Content

    • Lisa Haran
      By Lisa Haran+
      Hi 
      I have a map here http://www.iloveoffset.com/maps/
      I want to add several pointer locations to the map, but when I do they do not appear.
      On this map there are 2 pointer locations and as you can there is only one visible.
      Earlier today I added 7 and could only see 4 so there is something odd going on.
      My theme is up to date
    • clj182
      By clj182+
      Hello,
      I've been having trouble unlocking the template section for past couple of weeks. When I try clicking nothing happens. 
      I've deleted my custom css and removed plugins. Im down to having only the following plugins:
      Akismet
      Contact Form 7
      DMS Professional Tools
      Pagelines Updater
      WooCommerce
      It was working fine before i have no idea what's going on with it.
    • flourishdesignstudio
      By flourishdesignstudio+
      My DMS 2 site http://www.heart-stone.com/ will not save any new custom css... I can still edit templates and publish those but any custom css that I enter never saves.
      All WP files, themes, and plugins are up to date. 
      Any thought about what might be causing this?
    • flourishdesignstudio
      By flourishdesignstudio+
      Is there a way to edit the custom CSS via FTP? I know I can edit the custom code in the Chrome editor but is there a file path I can use to find and edit the CSS directly from our FTP?
      Thanks in advance for the help!
    • nizami
      By nizami+
      Using navbar section with correctly configured WP menu to display main navigation at https://elenaangel.com. 
      All fine in desktop viewport. Menu displays twice in hamburger mode. How to fix this please? 

×