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triggerfish

QuickCarousel height?

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triggerfish

How do you control/ change the height of the QuickCarousel ?

I keep changing the image sizes but it either creates to tall of an image strip or it gets spaces in between the images.

 

Help

 

http://madronaschool.ca/

 

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MWeygandt

Did you solve this problem?  If so, mind sharing how as I am having the same problem.  Thanks.

 

MRW

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triggerfish

No I havent,

I ended up just creating one long image strip and using it in a media box.. just gave up on the carousal

 

I have had no replies from DMS on this.

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Danny

Hi,

 

You can not adjust the height of the QuickCarousel section as it is automatically set by the width of the area you add the section too.


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MWeygandt

Maybe I'm not understanding how it is 'automatically' set, but I have 2 pages that are setup from the exact same template,

 

http://www.barriquesmarket.com/our-cafes/monroe-st/

 

and 

 

http://www.barriquesmarket.com/our-cafes/park-st/

 

The only obvious difference is the images.  However in the first, all I can get the carousel to display is a strip of an image.  What am I missing? 

Thanks for your help.

 

 

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Danny

The difference between those two pages is that one is set to display one item and the other is set to show more than one, that is why they look different.


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MWeygandt

Thanks.  However, if you are talking about the setting for 'Max Items To View', they are both set to 1.  I also got out of the dms framework editing and checked w/ Chromes 'Inspect Element' and the data-max = "1" on both pages(assuming that is the what I should be looking at). Is there another setting somewhere that I am missing?

 

MRW

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Danny

Can you provide screenshots of the sections settings for each page please so I can see the settings you have configured.


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MWeygandt

Here you go.  As you can see they are exactly the same and there are no code modifications to either.  

The page w/ the truncated image:

 

http://www.barriquesmarket.com/wp-content/uploads/Monroe-St.-Barriques.png

 

And the one that is correct:

http://www.barriquesmarket.com/wp-content/uploads/Park-St.-Barriques.png

 

Thanks for your persistence.

 

MRW

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Danny

I must say this is rather odd. Therefore, can you contact our helpdesk and provide the following information please and then we can take a closer look.

 

* A link to this very topic so our staff have something to reference

* A link to the site in question

* Make sure all plugins are disable, custom code has been removed

* Make sure DMS debug mode is active

* Provide your admin username/password

 

Also, please inform our staff on the email that you give permission for us to tinker with your site if need be.

 

hello at pagelines dot com


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MWeygandt

Thanks Danny.  Just sent them the message.  Hopefully they can figure it out.

 

 

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Danny

OK, as far as I can tell, the issue you have is your images are just far too large, the images on http://www.barriquesmarket.com/our-cafes/monroe-st/

 

have the following dimensions 2000x1333, this is far too large and they need reducing. The images on this page have much better dimensions which is 875x583.


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MWeygandt

Although I agree I need to shrink them down, I don't think that is it.   This page: http://www.barriquesmarket.com/our-cafes/park-st/

has the same large images and it works.  However, I did narrow down the problem.  If all of the images are let's say, 850 x 550, I get truncated height down to about 197px.  But, if I put an image in at 550 x 850 and the others at 850 x 550, it basically works.  I noted this works even if we are talking about larger images as well.  There needs to be at least one image whose width is less than it's height(I'm not sure by how much) or it truncates the height of all the images substantially.  I wouldn't call that a fix but more like a workaround.  Almost pulled all my hair out on this one!  Any idea why that might be happening? 

 

MRW

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Danny

OK, I am unable to recreate your issue by following your suggestion above.

I have just added six images to the Quick Carousel section, each image had a larger width than they did height and I configured the section to display one image in view via the Max Items In View.

The Carousel worked as intended, although the images were not displaying the full image due to the height being calculated by the width of the area you placed inside.


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