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dreamsight

Templates Exported... or not

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dreamsight

So i followed standard procedure for moving a site to another domain, downloaded the .JSON file from a test server and moved it over to the domain, ticked all the boxes - for global settings, templates etc.

 

upload it, and the site is blank. i then go over to templates, select one with a sidebar and menu in a column, click load

 

and still blank.

 

is there an issue with exporting and importing templates? i now have to rebuild

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Danny

HI,

 

I have no issue importing/exporting DMS templates etc... to a new site. If you're receiving a white screen of death, this is usually a PHP error. It could be caused by a number of things. If you contact our helpdesk and provide the exported file, we will be able to take a closer look.

 

hello at pagelines dot com

 

Please provide the following information when contacting our helpdesk.

 

A link to this topic, so our staff have something to reference

A link to the sites in question with DMS debug mode active on both

 

Also, what version of DMS are you exporting from and importing too ?

Have you tried disabling all active plugins and removing all custom code and then running the export again so that all the file contains is the core section settings and templates.


Please search our forums, before posting!

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dreamsight

hey danny thanks for the reply - it turned out to be the install of the DMS, i had FTP'd it in, and for some reason the sections weren't there, thus the template wouldnt show correctly. bit confusing, as they showed in the folder, i had this problem before and posted about it.

I resolved it by FTP'ing the sections in from a site where DMS2 was working correctly. I'll re-download my DMS2 zip and replace the old one, hopefully this won't happen again

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Danny

So you use your FTP client to upload the folders and files, but the sections folder were empty ? If this is the case, then it could well be your FTP clients configuration, you should probably try viewing your settings, you may need to enable something called passive mode.


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