By Anthony CALCI+
I can't activate my Pro account on http://calcipatrimoine.theproofingcompany.fr (miror site of http://calci-patrimoine.com)
When I click on "Activate Pro" button of the Account section, nothing works.
Also, do I need to activate DMS with a DMS key in the Pagelines Updater ?
I just installed a fresh wordpress installation and wanted to connect Platform 5 plugin.
after clicking 'connect', nothings happens ( Als clicking on e.g. extend in the menu, no change is visible)
I have a client of whom has taken un-authorized copy of my pagelines installations, configs, and licenses and placed on new server un-accesable to me. I do not want this client using any part of my page lines membership and products.
Please help me figure out how to de-activate the membership connection and license usage for their site.
All of a sudden, my account is on hold, and my order from jul 2016 says that it's failed. What's the best way to contact the pagelines account folks?
By Jonathan Eugster+
I have a multisite installation where the main site is pro activated, but none of the subsites are allowing me to change pro options. The subsites are on mapped domains.
So far I have:
1) refreshed the account
2) disconnected then reconnected account
3) network deactivated the reactivated pl5 plugin
4) deleted and reinstalled pl5 plugin
5) cleared cache / cookies
6) added recommended urls to WordFence whitelist
Some environmental factors
Network is hosted on EC2, assets served from Cloudfront CDN. DMS is also running on the network.
This is an old network with had a domain mapping plugin until recently, perhaps this is a factor?
main site url is http://mechame-env3.us-east-1.elasticbeanstalk.com/
a subsite that is not allowing pro options is http://redravendrone.com
I'm stuck, help please.