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cemico

Section element name and icon lost

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cemico    4
cemico

We updated to the latest DMS2, latest Wordpress and latest Plugin versions.

 

Today we searched for the "Section" section element but did not find it.

After a while of searching again, we discovered an element named "Kein Name" (in english: "no name"). We tried it and it's the former "Section" element.

 

How can we restore the icon, the name and the details (on click) for this section element?

 

Please have a look at the provided screenshot in the attachment.

 

We updated to the latest DMS2, latest Wordpress and latest Plugin versions.

 

 

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cemico    4
cemico

Anyone from the support please reply?

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GetMeWebDesign+    115
GetMeWebDesign

Is that a custom section that you have created? Not sure how you can edit the name. However, you can save that as a custom section and give it whatever name you wish. If it a default Section then no idea what it is, as the icon is for a custom section.

 

Does "Section" section mean something else in German?


Chrome Developer tools - please use them. If you are not sure how, then it is easy to learn

Be inventive in your keyword search of the forum ie Navi > Navbar > menu > tabs > font > color. Your answer lies there somewhere!

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cemico    4
cemico

This is not a custom section. This is the standard PageLines "Section" Element for creating new sections to place Elements into (like TextBox, MediaBox ...)

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GetMeWebDesign+    115
GetMeWebDesign

I think you are referring to a canvas section? (full width section to which other section elements can be added?) like this:

http://screencast.com/t/WLlWhI9Y84nN


Chrome Developer tools - please use them. If you are not sure how, then it is easy to learn

Be inventive in your keyword search of the forum ie Navi > Navbar > menu > tabs > font > color. Your answer lies there somewhere!

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cemico    4
cemico

Yes, this should be it. 

In my screenshot you can see the text "Volle Breite". This is "Full width" in english.

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GetMeWebDesign+    115
GetMeWebDesign

OK... then this is something one of the moderators needs to look at like Danny who is online now. Have you deactivated all plugins and removed any custom CSS? It may be related to the Flatten them which I see you have installed? (I dont work for Pagelines... just try to help)


Chrome Developer tools - please use them. If you are not sure how, then it is easy to learn

Be inventive in your keyword search of the forum ie Navi > Navbar > menu > tabs > font > color. Your answer lies there somewhere!

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cemico    4
cemico

Thank you for your help so far GetMeWebDesign

 

I hope the support is replying soon.

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Danny    1,327
Danny

I'm having a hard time understanding what your issue is, can you explain in greater detail. How are you searching for the sections and what theme are you using, are you using DMS only or are you using a child theme ?


Please search our forums, before posting!

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GetMeWebDesign+    115
GetMeWebDesign

Their screencast suggests that he has Flattten as a child theme? http://screencast.com/t/WLlWhI9Y84nN. The "Canvas" area has lost its icon and title. I think he means "when looking for the "Section" ("Canvas"), they could not see it, until the saw a unrecognised section (with a custom section icon and "Klein name" as its title)" rather than actually searching. They are curious as to why the "Canvas" section has lost its title and default icon


Chrome Developer tools - please use them. If you are not sure how, then it is easy to learn

Be inventive in your keyword search of the forum ie Navi > Navbar > menu > tabs > font > color. Your answer lies there somewhere!

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cemico    4
cemico

GetMeWebDesign exactly. Thank you, i could not have explained it better.

Also i sent a screenshot. Everything can be seen there. The "Full Width" Element has no name and only the standard icon. Even the details when clicking on it are missing.

 

And Danny as you know i'm using the flatten theme. The Full Width element was always there. Now we had to update to get support from you. And now the element is missing the name and icon and details.

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Danny    1,327
Danny

We do not provide support for the Flatten theme, as it is a third party extension. If there is a missing section, it is certainly not one of the core sections of DMS. Therefore, I have moved your topic to the correct forum (store forum) and tmeister mentioned the developer, who will be notified.


Please search our forums, before posting!

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cemico    4
cemico

Danny

I really don't understand why you are not reading correctly (as before in other posts).

 

I've written everything needed to understand my issue. Even GetMeWebDesign, a normal forum user, not a staff member, understood my issue the first time he was reading it.

 

I don't miss a section. The "Canvas Area" section lost it's name in the "Add to page" tab, as shown exactly the screenshot.

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cemico    4
cemico

I think i got it now. The "Canvas" section is still there. But another section "Kein Name" (in english "No Name") was added after the update of Wordpress, DMS2, Plugins, and Flatten.

 

I'll continue using the "Canvas" section in future. This was named "Sektion" (correct german translation) before i updated.

 

See this issue as solved (even if there's a translation missing, but this is not a problem for me).

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Danny    1,327
Danny

Ok, thanks for informing us the issue has been resolved.


Please search our forums, before posting!

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GetMeWebDesign+    115
GetMeWebDesign

@cemico Still odd behaviour!


Chrome Developer tools - please use them. If you are not sure how, then it is easy to learn

Be inventive in your keyword search of the forum ie Navi > Navbar > menu > tabs > font > color. Your answer lies there somewhere!

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cemico    4
cemico

GetMeWebDesign

Yes, this is odd. But i'll ignore it for now and will only be using the "official" "Canvas" element. Thank you very much for your help!

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