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Refund information

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Having sent a number of unanswered emails to PL, I feel it rather disappointing that I have to ask here.
I've been trying to get confirmation of the date that an agreed refund was paid, but as yet, no response from PL has been forthcoming. 
A confirmation email is all I'm after. 

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Hello Paul 


Our Accounts team answer all emails in order they were received - we cannot help with this here but i have asked the Accounts team manager to look into this for you and can see your email in there from today. 


The Accounts team will update you on this via email. 

The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 


Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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