Pagelines DMS PRO / CLUB / License issue + DMS not working

2 posts in this topic



1. Posting this here as the forum won't let me post it in the PRO thread, even though I have purchased the PRO version of DMS and signed up to the CLUB

--> can that be fixed please? 


2. Have installed DMS 2.0.5 on a fresh install of WP3.9, added Pro and updater plugins and added a couple of pages.


3. WP instance installed in /wp folder, have followed all WP instructions about pre-existing folder installs.


4. When I hit the blue Edit site using DMS button from the Pagelines page of the WP Dashboard, I get the DMS interface over a 404 page/custom template. If I navigate to any other page in the site, there's no DMS interface.


What's going on? Deleted and reinstalled several times to no avail – really irritating to be thwarted right at ground level :-[

Site hosted at it something weird there? Anyone else had this? Do I need to install WP in the root dir...maybe DMS not picking up the permalinks from WP?


Help much appreciated.




Share this post

Link to post
Share on other sites

Hi there, I have repsonded to your email you should now have access to the pro forum in line with your subscription.


It sounds like you don't have a page or post setup in the site. DMS requires at least one static page and one static post to function correctly, if its going straight to a 404 page that would sound like there isn't a static page or post setup on the site. Make one of each of these and save, see if the problem resolves.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Similar Content

    • Saving templates
      By Jackey+
      All of a sudden my install fails to save a page as a template. It throws this error:
      Uncaught TypeError: Cannot read property 'post' of null
      Any idea what is wrong here?
    • How do I renew my license key?
      By dgsarnow+
      I have a standard DMS license (the $99 annual version). Our expiry date is coming up and I want to renew it before I go away on holiday. Do I have to buy a new one and replace the key? Can I just renew the one I have?
      There isn't any documentation or contacts details for sales that I can find anywhere. Anyone have an idea about how to address this?
    • DMS2 an "App Aware" theme?
      By vanessabt+
      Hi,  I am looking at bringing on a new client that we are doing a website redesign for.  Ideally I would like to use pagelines for this but we are also going to be potentially using phonegap to build a corresponding mobile app for the client and connecting it through the AppPresser core plugin to wordpress.  One of the conditions in order to do this is that the chosen theme that is installed in wordpress and that the website uses is an "app aware" theme.  Do you know if dms is an "app aware" theme?  I need to confirm this upfront because there will be no time to redevelop the site if it does not work.  We have a tight timeframe to complete the site and then phase 2 will be the app.  Please advise.  Thank you.
    • Visibility on mobile - tags or code?
      By mikeeg8+
      Is there a quick way to show/hide things on mobile and desktops please, i.e. like a shortcode or similar?
      I've used a bit of code, but wondered if that was the mode elegant way - is there something built into a media box, for example that would give me a hide on desktop toggle?
      Thank you
      By rosita07+
      I am unable to manage the front end of my site. What should I do? I dont even see a place to enter the license. Please help.